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Braman BMW Miami - Service Center

Miami, FL

4.4
895 Reviews
Call Service Center (786) 577-5220

895 Reviews of Braman BMW Miami - Service Center

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March 12, 2025

Easy to schedule, always messages about service appropriately On time Efficient Good feedback about what is needed More

by Sudha lolayekar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
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March 12, 2025

Braman has consistently been a professional dealership thats has proven itself to be reliable and has provided the best top quality of service for many years now. I highly recommend it to everyone. More

by GIANFONTSTYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justyne Cannata 5 star
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March 11, 2025

Good overall. Some timing and communication issues that resulted in a few item not being repaired and/or replaced. More

by CCOCALIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Alvarez
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Mar 11, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 11, 2025

Setting up the appointment and having the car picked up and delivered was seamless. My representative was highly communicative throughout. The video and explanations were very helpful. Car came back lookin More

by TDSTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 11, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 11, 2025

Service has always been quick and efficient with friendly staff that keep you updated on the status of your service. More

by ONDABEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ferrer
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Mar 11, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 11, 2025

Great dealership, Great location, great customer service, Justyne is AMAZING. Perhaps more organization when receiving car? More

by luis.lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justyne Camato
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Mar 12, 2025 -

Braman BMW Miami responded

Thank you, Luis, for your business and this review. We're happy to hear that Justyne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 11, 2025

Braman Mini Cooper are always above and beyond in their costumer service. I will always look forward to take my car to do service there. More

by JULIANADIAZSALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Velazco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vicioso
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Mar 11, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, Juliana, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

Jose Padron & the team did a good job. Jose was very attentive and responsive. Looked for the best solution. The service team at the gate are very kind, helpful, willing to collaborate and More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Padron
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Mar 10, 2025 -

Braman BMW Miami responded

Maria, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

Honestly since I was moved to Alex as my service advisor I have been very happy! More

by TATIANABLANCOART
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Mar 10, 2025 -

Braman BMW Miami responded

Tatiana, Thanks for sharing about your experience with Braman BMW Miami. Alex and our team appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 10, 2025

The customer service provided by Bismark Guerrero is what keeps me going to the dealer for service. More

by HOROZCO379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismark Guerrero
Report | Print
Mar 10, 2025 -

Braman BMW Miami responded

It's great to hear that Bismark and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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