Bozarth Chevrolet

Horrible! They fit the 3 "T's" perfectly..... TERRIBLE integrity, TERRIBLE ethical standards, and TERRIBLE customer service! My husband and I visited this de They fit the 3 "T's" perfectly..... TERRIBLE integrity, TERRIBLE ethical standards, and TERRIBLE customer service! My husband and I visited this dealership on a Saturday afternoon. We were extremely interested in seeing and most likely purchase a Chevrolet Traverse that day. Matt the salesman greated us and we went looking for the car we came to see. After walking around forever we went inside only to find out that it was in thier auto body shop due to getting hit in the parking lot. He said it would be back on Thursday and we could come look at it then. That was fine, no big deal. We went back to his office to run the numbers with him and put down a $500 refundable deposit. He said that they would hold the car for us, and once held a car for a gentleman for a considerable amount of time while he was waiting for his retirement checks. He asked if we had financing set up, we did not, but explained to him it was just a phone call away. We left extremely happy and excited to be purchasing a car that would fit our family better (3 boys). Tuesday afternoon Matt reached out to my husband saying that his used car sales manager Joe was wanting to make sure we had financing in place. My husband called his bank, was approved right away, and let Matt know. Matt also mentioned the car would be back on Wednesday if we wanted to come then. My husband explained to him that due to our sons martial arts schedule (our oldest is on team USA competing in the Worlds tournament in November so we have boxing four days a week and his regular black belt classes three days a week) we wouldn't be able to come in until Thursday. Wednesday afternoon my husband received a call from Joe saying that he sold the car to someone else and we could come back and get our deposit. Are you freaking kidding me?!? We felt extremely cheated and disrespected. My husband called Matt who assured us they would find something comparable. Everything they sent was not even close, as far as style and price point. We decided to give them a couple more days to try and right thier wrong. After not hearing from them for almost a week my husband texted Matt to say he would be in this Thursday to pick up his money. Matt replied "didn't Joe call you? He mailed you a check on Monday." Being that it was Wednesday we should have gotten it that day. Matt said well maybe he sent it Tuesday then. We did finally get our money back yesterday (Thursday). Moral of the story DO NOT trust this dealership! Save your time and money and go somewhere worthwhile who will treat you better. More

Terrible Experiance I had purchased many vehicles from this dealership. Went in recently to purchase another vehicle and trade in 2 vehicles. After detailing what my ve I had purchased many vehicles from this dealership. Went in recently to purchase another vehicle and trade in 2 vehicles. After detailing what my vehicle payment allowances were, I had to depart and return to work. I had always worked with Nick on all of my previous purchases. I never heard from Nick, not once. I tried contacting him several times to no avail. This dealership used to be all about the customer and doing the right thing to make the sale easy and within the purchasers parameters. Not anymore, they are all about screwing the customer over. More

Wonderful!! This was a great experience - great group of people - car is great - service was excellent. Everything was quick and painless. Thank you thank you th This was a great experience - great group of people - car is great - service was excellent. Everything was quick and painless. Thank you thank you thank you!!! More

Great working with Nick! Very professional and personal. Great working with Nick. Very personal and professional! Nick walked us through everything and met our needs and wants. New his stuff inside and out! Great working with Nick. Very personal and professional! Nick walked us through everything and met our needs and wants. New his stuff inside and out! More

Customer service poor and upselling excellent I made an appointment in advance to have a new key and fob programmed for one of my trucks. The service agent showed me to the waiting room, told me I made an appointment in advance to have a new key and fob programmed for one of my trucks. The service agent showed me to the waiting room, told me it would be one hour and said he would come and get me when the work was done. Two hours later I went to the desk to inquire what was taking so long. I was told the tech said I needed new front brake shoes and that he had time to do it then. I said no thank you and was told to wait for the fob/key paperwork. Complaints: the service agent CALLED me on my cell phone an hour into the appointment to advise me of the brake pads. I did not answer the phone as it was an unknown number and assumed to be a telemarketer. He could have walked over to the waiting area to tell me this rather than leaving me sitting an additional hour (or possibly longer had I not investigated the lengthy wait). What was the tech doing looking at brake pads when I came in for a fob programming? The "low coolant" light was on on the dash board that they never mentioned. Nor did they mention that this particular truck is under a recall for defective block heaters, that I found out about after the appointment. WOW! More

Amazing Service Frank was amazing! His customer service is something that I would consider to be grade A. Thank you so much Frank for the help you provided today. Frank was amazing! His customer service is something that I would consider to be grade A. Thank you so much Frank for the help you provided today. More

GREAT EXPERIENCE It's been a long time since I have truly had a Great Experience at a car dealership. John Brendlinger and the team were Famtastic and Great to do bus It's been a long time since I have truly had a Great Experience at a car dealership. John Brendlinger and the team were Famtastic and Great to do business with! More

Great dealership experience! I purchased a vehicle today at Ed Bozarth Cheverolet and my sales representative with Frank La Rosa. And all honesty I can’t remember the last time I purchased a vehicle today at Ed Bozarth Cheverolet and my sales representative with Frank La Rosa. And all honesty I can’t remember the last time that I worked with a better sales person when purchasing a vehicle! Frank was honest, patient, a delight to work with and truly helped me get in the right vehicle that meet my financial needs and circumstances. I would absolutely recommend Frank La Rosa and Ed Bozarth Cheverolet for your next whichever purchase. He will take the time and sincerely work with you without pressure. You will not be disappointed I certainly wasn’t !!! More

Great experience I have been working with James for about 6 months now. He has been very patient in the process of finding the right truck. It was a great experience I have been working with James for about 6 months now. He has been very patient in the process of finding the right truck. It was a great experience and we will return again for our next purchase. More

Chris Hayden/ Salesman Chris did a wonderful job with my daughter. He interviewed her and asked her specific questions on what she was.looking for. This saved a lot of time, Chris did a wonderful job with my daughter. He interviewed her and asked her specific questions on what she was.looking for. This saved a lot of time, plus she had picked out a few cars, before we got to the dealership. Also, there was no pressure put on us to buy anything However due to his s as lesmanship ethics and knowledge, we did. Great job Chris More