Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,219 Reviews of Bozard Ford Lincoln - Service Center
I recently brought my Lincoln in for some warranty work. Frank O' Quinn the service manager is great to deal with. He is a professional and did a beautiful job on my car. I highly recommend this dealership. Frank O' Quinn the service manager is great to deal with. He is a professional and did a beautiful job on my car. I highly recommend this dealership. Tony D. More
During a process of replacing my transmission I dealt with Jerilyn in the service department. She did a great job and was super helpful. She and the tech worked to get me a new transmission under my ext with Jerilyn in the service department. She did a great job and was super helpful. She and the tech worked to get me a new transmission under my extended warranty. While the work took longer, due to approvals and manpower, Jerilyn kept me aware, and she was on top of it any time I texted or emailed. The Enterprise car rent group at this dealership is also well run. I would return to Bozard. More
When I arrived at the dealership Chris walked me through the facility and showed me around, He could not have been more helpful. I will defiantly buy my next Lincoln from Chris the facility and showed me around, He could not have been more helpful. I will defiantly buy my next Lincoln from Chris More
Chris Langlois walked me through the facility and was very helpful. Frank O"Quinn did a great job with my service needs. I can't wait to come back to visit again. very helpful. Frank O"Quinn did a great job with my service needs. I can't wait to come back to visit again. More
Always a pleasure to visit Bozard. Friendly and helpful staff. Definitely recommend over other unnamed dealerships. Friendly and helpful staff. Definitely recommend over other unnamed dealerships. More
They got my truck in and out quickly. Yes they forgot to do my service, but the larger issue of the ECM was taken care of quickly. Yes they forgot to do my service, but the larger issue of the ECM was taken care of quickly. More
Larry is amazing and super knowledgeable about cars! He is honest and will get you the best deals in town! I highly recommend him for your future car! 10/10!!! He is honest and will get you the best deals in town! I highly recommend him for your future car! 10/10!!! More
A service department that is willing to listen to your issues and work with you to insure a quality service. It is hard to believe there are still service departments that go above and beyond to make sure issues and work with you to insure a quality service. It is hard to believe there are still service departments that go above and beyond to make sure you are satisfied with the service. We were in the middle of a trip they had people help take all our luggage and transfer it to a loaner so we could continue on our vacation then return a week later and transfer back to our vehicle so we could go back home. So many of people in the service department worked with us and it happened so fast I don't even remember all of them. Job well done. More
Came back to see Chris regarding the infotainment center on our new Nautilus. Chris is the consummate professional! He took his time, answered all our questions, assisted setting it up and helped to ease on our new Nautilus. Chris is the consummate professional! He took his time, answered all our questions, assisted setting it up and helped to ease our frustration and anxiety that we have been experiencing with the car. Honestly, I was to the point of just bringing the car back or trading it. More
Waited 2 weeks for an appointment, dropped my car off early, they held it all day and then told me they didn't have the chance to look at it at the end of the day. After I waited 2 weeks for an appointme early, they held it all day and then told me they didn't have the chance to look at it at the end of the day. After I waited 2 weeks for an appointment , gave them the TSB with the issue. Then they told me they couldn't help with a rental/loaner if I did leave it for them to work on the next day. More