Bozard Ford Lincoln

I arrived at Bozard Ford looking for a used vehicle with specific features. During the process of looking for the right vehicle Luis was never pushy. He was very understanding of my needs and wants and made specific features. During the process of looking for the right vehicle Luis was never pushy. He was very understanding of my needs and wants and made sure he took the time to help me find my perfect vehicle. During the whole car buying experience Luis found things we could talk about on a more personal level which made me feel like I also made a new friend. I will defiantely recommend my friends and family to come and talk to Luis when they are looking for a car. Thank you Luis! I love my Car! More

my wife and I had gone by your dealership many times on the way to the rv store andwe liked the display and the looks of your dealership. when we started looking for another car we thought of you. we were the way to the rv store andwe liked the display and the looks of your dealership. when we started looking for another car we thought of you. we were not disappointed one bit tom and ronnie did help us quite a bit.when we look for another you will be the first ones we go to thank you lenny and donna cabral More

Everyone I worked with during the purchase of my used car was very, very kind and helpful. Thom and Joe made sure all my requests were met. In the future I will use this dealership again and tell others who was very, very kind and helpful. Thom and Joe made sure all my requests were met. In the future I will use this dealership again and tell others who may be lookin for new or used. More

Excellent service, the best experience ever. I fely safe and that I could trust the professionals I worjed with. A true worthwhile experience that I would recommend. and that I could trust the professionals I worjed with. A true worthwhile experience that I would recommend. More

I would definitely recommend the dealership and Jason to others. My reason for not rating my overall experience higher is mostly because I waited a very long time to get answers to my questions during visi others. My reason for not rating my overall experience higher is mostly because I waited a very long time to get answers to my questions during visits to the dealership, particularly on the day I made the purchase. In my opinion the biggest reason for the waiting time was because Jason, still early in the car business, was very dependent on others to get my questions answered and to get access to information. He tried his best but it was a bit like herding cats. This was not a big issue for me even though I did think it should ever be this hard to spend $39,000. By the way, I thought everyone I met did their best to meet my needs, and your prospective customer follow-ups were timely and done with taste. I also felt everyone was being honest. That trust factor along with listening to your customer is always more important to me than having the lowest price. More

We stopped at a dealership in a nearby town on our way home from shopping to "just look" at Fords since we had been thinking about purchasing a new 7+passenger vehicle. Although they appeared to have some home from shopping to "just look" at Fords since we had been thinking about purchasing a new 7+passenger vehicle. Although they appeared to have some good deals, we did not appreciate the "vulture-like" demeanor of the sales staff who tried annoyingly hard to not let us leave without buying something even though we had told them multiple times that it was a spur-of-the-moment visit and we'd be back if interested. Since it's very near our home, and we had just seen the end-of-model discounts that the other dealer was offering on Expeditions, we then decided to stop at Bozard's to see what inventory and specials they might offer. What a different experience! Joe Martin listened well and functioned as a "guide on the side" rather than as a predatory salesman just trying to make a sale, helping us differentiate the pros and cons of why a particular vehicle might meet our needs. He exuded enthusiasm for his products and was very patient in answering questions and explaining features. Thus we felt no pressure at all to HAVE to make an immediate decision. In general the whole atmosphere at Bozard's seems to be that of courtesy and respect for the customer and collaborative support among the employees making what had oftentimes been an onerous task a surprisingly pleasurable buying experience. More

The overall purchasing experience was very good. Everyone was very friendly. Salesman Joe Martin was particularly pleasant to work with. We were impressed that he actually listened to us. We told him what we was very friendly. Salesman Joe Martin was particularly pleasant to work with. We were impressed that he actually listened to us. We told him what we were looking for and he immediately went to work trying to find a truck to meet our criteria. Joe was very personable, patient, seemed quite genuine in his conversations with us. Not the typical "used car salesman" talk that makes people uneasy or distrustful. The whole process took over two hours and Joe stayed with us the entire time. We would recommend Joe to everyone. Bryan Wilson was extremely helpful in obtaining the financing we needed. He was nice to talk to, and very competent at his job. Bozard Ford has a great inventory of vehicles. Other dealerships we visited did not have nearly the choices. We would recommend this dealership to others and we would come back again when the need arises. More

THEY WERE VERY FRIENDLY AND VERY HONEST WITH ALL OF THEIR DEALINGS WITH ME. THEIR CUSSTOMER SERVICE IS IMPRESSIVE THEY WALKED ME THROUGH ALL OF THE AREAS OF THE DEALERSHIP AND WALKED ME THROUGH ALL OF THE D DEALINGS WITH ME. THEIR CUSSTOMER SERVICE IS IMPRESSIVE THEY WALKED ME THROUGH ALL OF THE AREAS OF THE DEALERSHIP AND WALKED ME THROUGH ALL OF THE DIFFERENT INSTRUMENTS AND THE WAY THEY WORKED IN MY NEW VEHICLE. More

My experience with Bruce Galbraith and A.J. Miller has been the best experience I've had with an auto dealer since my first auto purchase 47 years ago. Everyone at the dealership was very friendly and he been the best experience I've had with an auto dealer since my first auto purchase 47 years ago. Everyone at the dealership was very friendly and helpful and there were no high pressure tactics like at so many other dealers, and believe me, I've been run thru the wringer several times. I will be very happy to recommend Bozard Ford to anyone looking for a pleasant experience and I will return for future purchases. More

I can't tell you how lucky I feel to have found a dealer like Bozard Ford. I've purchased enough new cars to know how much of a dreaded experience buying a new vehicle can be. Bozard Ford proved to me tha like Bozard Ford. I've purchased enough new cars to know how much of a dreaded experience buying a new vehicle can be. Bozard Ford proved to me that it doesn't have to be that way. I can honestly say it was fun! I was greeted with a smile when I entered the showroom. My salesman Justin Fisher was as polite as they come, the General Sales Manager Thom Workman is a man of his word and Henry Rowe made sure the vehicle was ordered exactly how I optioned it. When the new car came in, I met with their F&I Manager TJ Bernal. He explained the different warranties that were available without ever being pushy while he completed the motor vehicle paperwork. After my experience at Bozard Ford, it's easy to see how they've won Ford Motor Company's Presidential Award as well being ranked the TOP Ford/Lincoln Dealer in the nation by DealerRater.com. More