Bozard Ford Lincoln

Searching for and ultimately buying a car is my least favorite thing to do. The moment you enter a dealership you are descended upon by the sales team....not unlike wolves.....and then find that because favorite thing to do. The moment you enter a dealership you are descended upon by the sales team....not unlike wolves.....and then find that because you area single woman that you are taken a little less seriously. My experience at Bozard Ford was a very refreshing change! From the moment I pulled up in the parking lot I was given time to get out of my car and was met by a very nice man,Joe Martin. Joe was very down to earth and took his time answering every question I had as well as my 16 year old son. He was very patient while my son checked out every single sports car there was including ones that were well above my price range. There was no high pressure sales pitch or pushy tactics at all. I was treated with absolute respect and professionalism. I actually enjoyed walking around the lot just chatting. I felt like as was just looking at cars with a friend. When it came time to buy my car, 2013 Fusion, I felt that he knew his stuff and was willing to admit what he didnt know and look it up! Everything was quick and pleasant. At no time did I feel stressed at all. He even sat with me for a considerable amount of time teaching me how to use all of my fantastic features and answered my questions happily....and there were many! The next car I buy will definitely be from Bozard Ford, and with Joe Martin! For the first time in 30 years I actually enjoyed buying a car and I'm even thinking of driving to Bozard Ford today just to tell Joe how happy I am! More

Excellent customer service, friendly and effective. It was a cold, rainy day and Ricky took us out on the lot and spent over an hour in the nasty weather to let us look at each vehicle. We told him we wo was a cold, rainy day and Ricky took us out on the lot and spent over an hour in the nasty weather to let us look at each vehicle. We told him we would think on it and he never let that discourage him. We came back the next afternoon and bought a $60,000 vehicle. Thanks Ricky for being so committed. More

This was the best car buying experience I have ever had. Frank was great to work listened to my needs and found a vehicle that far exceeds my expectations. I had actually test driven the Edge at a dealer cl Frank was great to work listened to my needs and found a vehicle that far exceeds my expectations. I had actually test driven the Edge at a dealer close to my home and was completely put off buy their manager's aggressive and rude selling techniques. Drove approx 30 miles to Bozard based on my son's previous experience with them and was not disappointed. Frank patiently showed me the available inventory answering my questions thoroughly and once I decided on buying one Bozard was able to meet me on the price.A J Miller was also a pleasure to work with completed the final paperwork in no time went over everything and I was on my way. Love the car, will refer all my family and friends to Bozard. Definitely worth the additional drive for world class customer service!! More

I already rated this dealer five stars (they don't allow six!) for the sales process. Today was my first taste of service. When I arrived, I was greeted like an old family friend. Everybody here smiles a six!) for the sales process. Today was my first taste of service. When I arrived, I was greeted like an old family friend. Everybody here smiles and says hello. Alek Vecerkovic and Steve Boggus in the service department took excellent care of me and got my car in right of way because I was waiting. The mechanic Jean - did a great job as well, even pre-filling the oil filter before installing it. That's attention to detail. He also made sure the car was kept clean. While having the car serviced, my salesman, Justin Fisher and the General Manager Thom Workman came up to me and said hello and asked how I like my Shelby so far. I've never had a saleman at any other dealer remember me after the sale was made; but, like I stated in an earlier review, Bozard Ford isn't like any other dealer. More

Joe was great to work with. He was cordial, polite and did not push. Joe was also very knowledgeable about my navigator and if he did not have the answer to my questions he went and found them. I would re did not push. Joe was also very knowledgeable about my navigator and if he did not have the answer to my questions he went and found them. I would recommend Joe to my friends. More

Joe Martin very friendly and honest and worked very hard to get me a good deal he went out of his to make sure that I was very satisfied I will buy my next car or truck from Joe. to get me a good deal he went out of his to make sure that I was very satisfied I will buy my next car or truck from Joe. More

I usually avoid Dealer sales and have purchased most of my vehicles through private sales. I have to admit that I came away with a new positive perspective of Bozard Ford sales department after my recent p my vehicles through private sales. I have to admit that I came away with a new positive perspective of Bozard Ford sales department after my recent purchase. After communicating what I was looking for in a car AND in the price, Bozard came through ALL THE WAY! I have been a long time customer of Bozard Ford Service Department. They have done an excellent job of servicing my 2006 F250 Disiel with good pricing, friendly personnel and I LOVE the online service incentives coupon savings! I drive 27 miles to Bozard Ford. I live 4 miles from another large Ford Dealer but I will NOT patronize their business. They are just like every other car dealer. No service coupons to bring in my business, no incentives, just the usual dealer high prices on service AND sales. Believe me, Bozard IS DIFFERENT! I'm IMPRESSED! Thanks guys! Rick Wilcox More

Joe was very good to work with. We won a vehicle through actionnewsjax and he helped us without any hassles. He has also followed up since we left the property to make sure all was going well. I will defi actionnewsjax and he helped us without any hassles. He has also followed up since we left the property to make sure all was going well. I will definitely be referring Friends and family to your company. More

I had a fantastic experience purchasing my F-150 and working with Eric Pitts. I had been to most the Ford dealerships in the Jacksonville area, but no one had my truck. I called Bozard and was put in working with Eric Pitts. I had been to most the Ford dealerships in the Jacksonville area, but no one had my truck. I called Bozard and was put in touch with Eric. I gave him the specifics of what I wanted and he found the perfect truck. We handled everything over the phone. When I went to the dealership, all I needed to do was test drive the vehicle. Eric did not put pressure on me to purchase, he was very professional and a pleasure to work with. Eric Pitts and George Clark worked together to make this experience smooth. AJ has a great personality, very funny and kept us entertained. Thanks for everything! More

From start to finish, probably the best experience purchasing a car I have had. I didn't have to haggle on the price.... got the car i wanted with the price I asked for. Would recommend Bozard Ford to purchasing a car I have had. I didn't have to haggle on the price.... got the car i wanted with the price I asked for. Would recommend Bozard Ford to other people. More