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Bozard Ford Lincoln

St. Augustine, FL

5.0
8,948 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,948 reviews

December 07, 2012

while waiting for the finance office, asign a time, instead of the "just a few more minutes" comments. allowing the customer to depart and return. the staff was excellent, but we felt somewhat trapped More

by mleneave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arnold
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thank you for pointing this out. Finance is sometimes difficult to put a timeframe on as some clients require more time than others. We have been growing at a rapid pace this year and that certainly has presented us with some challenges. We do in fact have an additional finance manager joining our team in about a week. I appologize for your wait. Please contact me directly as I would like to offer you a complimentary oil change. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 05, 2012

I have dealt with a fair amount of dealerships over the last 20 years and by far this is the best. I arrived with a list of five things I wanted and Bozard delivered. There wasn't anything shady of any dou More

by Heretic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : A J Miller
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thank you, this is a very nice compliment..."best in 20 years". I am very happy that our team was able to provide you with such an experience! Call on us should you need anything at all! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 05, 2012

I always like how Steve greets me like he is my best friend and looking out for my best interest! The 3 star for quality of work by no means reflects Steve's performance! I just haven't seen eye to eye More

by WGCostner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Purdy, Stephen Purdy
Dec 12, 2012 -

Bozard Ford Lincoln responded

I am very happy that Stephen has done such a great job for you. I am concerned though that you have had some issue with our service department. Please contact me and I will do my best to correct the situation. We strive to provide a great experience in sales and service as well. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 03, 2012

Very helpful as to exactly what I was looking for, absolutely no BS from him or anybody there. I felt like i was treated as a valued customer and not somebody they were just trying to get money from. More

by Bakerlb93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thank You! Bruce is a real straight shooter! I am happy to hear that he did such a great job for you! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 03, 2012

Everything was very good, Robert was very friendly and helpful. He helped me find the type of car I wanted ,as well as showing different options. More

by alemelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Graeff
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thanks for the review! Robert is a new member of the Bozard team and we are proud to have him! Please call if you need anything at all. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 03, 2012

This was our first visit to Bozard Ford and we had a very good experience. Everyone was very friendly and helpful. Our agent, Joe Martin, was exceptional to work with. He was knowledgable about the cars More

by Santolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Martin
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thanks! Joe does an excellent job and I will be sure to tell him of your comments! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 02, 2012

I would like to take the time to thank the team at Bozard Ford. The team was knowledgable, friendly and entertaining which put me at ease during a usually stressful transaction. I will highly reccommend Boz More

by ljc0104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller, Luis Crespo
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thank you very much! We try very hard every day to provide a great experience for our customers and Luis and Bob do a great job with this! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 02, 2012

Robert and AJ did a good job handling the sales process. All my questions were answered and if they did not know right off hand, someone alway track the info down for me. The sales manager was very professi More

by fhughs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thank you so very much! We appreciate the review and your patronage! Please do not hesitate to call should you need anything! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 02, 2012

Great service in a friendly atmosphere. They showed me all my options which gave me a better view of which option would best suit me. I defiantly will recommend Bozard Ford to all my friends! More

by Markfl81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller, Ronnie Shierling
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thank You! We understand that you have options when buying a car and sincerely appreciate your choosing Bozard Ford Lincoln! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 01, 2012

Great service from Bruce and Terry. Friendly and excellent to deal with. All Bozard team members were extremely friendly. Met several members of the Bozard team and all seemed excited, very pleasant More

by Ncaplanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2012 -

Bozard Ford Lincoln responded

Thank you! Bruce does a great job as does Terry in the finance office! We appreciate your business and the kind review! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

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