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Bozard Ford Lincoln

St. Augustine, FL

5.0
8,789 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,789 reviews

August 24, 2016

Rockstar service My interaction with everyone at this dealership couldn't have gone any better! Knowledgeable sales, easy finance and first class service. I will highl More

by RICK LEARN
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fillare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg McDonald, Rick Dotson
Aug 25, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear that you had a great experience with us! We always want to make sure our customers get nothing but the best. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 24, 2016

Best Overall Auto Purchasing Experience EVER! Jeremy Criscione made my experience very positive in all aspects! I am honestly surprised with the extreme respect and customer service Jeremy provide More

by Awesome Experience!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Criscione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Shapiro
Aug 24, 2016 -

Bozard Ford Lincoln responded

Jeremy and Ryan are awesome! We are pleased to hear you had a great experience while here with us! We always want to be sure that our customers are happy and well taken care of. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 24, 2016

Outstanding Service I have been using Quick Lane for all my service needs since 2008 on all my cars not only my Mustang and Jeep. As usual Dawn and Kevin in Quick Lane w More

by mann3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn McStine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler
Aug 25, 2016 -

Bozard Ford Lincoln responded

Kevin and Dawn are great! We are so happy to hear that you always have a great experience while here with us! We always want to be sure that our customers are well taken care of and happy. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 24, 2016

Jeff took care of everything After purchasing a used Jeep only 2.5 months ago - and having two back to back issues (one of which required a tow), Jeff made my break down, repair, More

by Charles Meyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2016 -

Bozard Ford Lincoln responded

Jeff is awesome! We are so happy to hear that he took great care of you while you were here with us. We always want to be sure that our customers are well taken care of and happy. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

August 24, 2016

A Great Alternative to Big City Dealerships I really enjoyed the car buying experience with Tischler Nelson at Bozard Ford in St Augustine. The south Florida Ford dealers were painful in compar More

by craig.waltzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tischler Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Clark, Joseph Cassata
Aug 25, 2016 -

Bozard Ford Lincoln responded

Tischler, JC and George are all fantastic! We are glad to hear that you had a great experience while here with us. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 23, 2016

Had the best experience didn't have to worry about a thing. Just wanted to say that John Ramirez and Ryan Shapiro made it so easy for me to get my car. Didn't think I would be having to buy a car again this soo More

by tracynute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Shapiro
Aug 24, 2016 -

Bozard Ford Lincoln responded

John and Ryan are great! They always want to be sure that our customers are very well taken care of and happy. Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

August 23, 2016

Welcoming Bozard Ford creates a very welcoming atmosphere to the general public at all of their events and welcomes everyone to participate in their programs. G More

by A R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Tomanek
Aug 24, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear that you had a great experience while here with us! Tanya is great and always wants to be sure that our customers are happy and well taken care of. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

August 23, 2016

Best experience at a dealership Our recent visit to Bozard was the best car buying experience we've had in a long time. Most dealers want to haggle the entire time but Mike and Tom w More

by BrittKneeStAug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Reinard, Rick Dotson, Mike Mitchell
Aug 24, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Mike, Rick and Tom are fantastic and always want to be sure that our customers get noting but he best while here with us! We are happy to hear that you had a great experience while here with us. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 23, 2016

Outstanding Experience From buying a 2016 F-150 to a quick visit to the awesome quick lane right across the street, the service, professionalism, enthusiasm, and willingness More

by eric.ebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn McStine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dotson, Jena Thomas, Ryan Davis
Aug 23, 2016 -

Bozard Ford Lincoln responded

Ryan, Jena, Dawn and Rick are great! We are so happy to hear that you had a such a great experience with us! We always want to be sure our customers get nothing but the best while here and are well taken care of. Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

August 22, 2016

Purchase/order F 150 Henry Rowe was outstanding, he kept in touch, provided updates and advice and was the consumate professional. However the used car guy who valued m More

by smalick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rowe
Aug 26, 2016 -

Bozard Ford Lincoln responded

Thank you so much for your feedback, and for the great review of Henry's service. He does a great job, and works hard to provide a very professional experience. We do also apologize that the other aspects of your purchase did not go as smoothly. We work hard to provide a great experience, and it is never good to hear when we miss that mark. I would like the opportunity to make this right. If you have a moment, please contact me directly by phone or email. Thank you again, Kristina Fenech Customer Relations Specialist (904)436-6304 kfenech@bozard.com.

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