Bozard Ford Lincoln

LINCOLN DATE NIGHT TANYA WAS EXTREMELY GRACIOUS. HER PRODUCT KNOWLEDGE WAS OUTSTANDING. A TRUE ASSET TO YOUR COMPANY. SHOULD WE CONSIDER A PURCHASE, BOZARD WOULD BE AT TANYA WAS EXTREMELY GRACIOUS. HER PRODUCT KNOWLEDGE WAS OUTSTANDING. A TRUE ASSET TO YOUR COMPANY. SHOULD WE CONSIDER A PURCHASE, BOZARD WOULD BE AT THE TOP OF OUR LIST. More

Fast and Easy service Wow, what else can I say The sales team was great. They met all my expectations when looking for options with my specific requirements. I went in tryi Wow, what else can I say The sales team was great. They met all my expectations when looking for options with my specific requirements. I went in trying to see what they offered and before I knew it I was driving home in my brand new Focus. All the staff there were a pleasure to work with. I'm very happy with my purchase and will be there again if I ever want to upgrade. More

Always had a great experience with each vehicle Bought over six vehicles from this dealership and had a great experience with Luis. He works very hard on meeting our needs and being professional. Bought over six vehicles from this dealership and had a great experience with Luis. He works very hard on meeting our needs and being professional. That is why we came back and also sent my daughter and son-in-law there to purchases their vehicles. More

Earned a customer for life Everyone at the dealership was willing to go out of their way to help. Not just with my wife and myself, but that way with everyone that walked throug Everyone at the dealership was willing to go out of their way to help. Not just with my wife and myself, but that way with everyone that walked through the door. Listened to what we wanted and needed and actually worked on that instead of pushing us on something else that would be "easier" for them. They make you feel like you are important and not just another sales number walking through the door. Many of the salesman even helped entertain our son and interact with him. That shows their "family" views. More

Excellent Customer Service at Bozard Ford Dealership My family were on vacation in St. Augustine last week. We had just sold my wife's car to a college student in need of a car; and so we decided to jus My family were on vacation in St. Augustine last week. We had just sold my wife's car to a college student in need of a car; and so we decided to just take a look while in Florida at SUV'S. My wife had done much research on SUV's and after dropping by the Bozard Dealership and communicating with their salesperson, Daniel Stone, we were prompted to go back and continue looking. Daniel Stone met with us on 3 occasions that week showing us various SUV's. Everytime we changed our thinking and wanted to see a different color or make between a Ford or Lincoln, Daniel was very accommodating and very kind. He was extremely cordial, considerate, and understanding that we were on vacation and needed time to consider our options. I travel the country teaching seminars to corporations on "Exceptional Customer Service"; and from my perspective on a scale from 0 to 10; I would give Daniel Stone and the Bozard Ford Dealership a "10". Kudos to your team for taking care of our family with a NEW 2017 Lincoln MKC Suv. William and Ranee Bullard More

Very good, prompt service I took my 2015 Lincoln MKZ in for service as well as several warranted items that needed to be checked and corrected. I was greeted warmly and they t I took my 2015 Lincoln MKZ in for service as well as several warranted items that needed to be checked and corrected. I was greeted warmly and they took my car back for service right away. I was offered a "loner" vehicle but I declined since I had come prepared for a long wait. My car was ready far sooner than I had expected and all the items appear to have been taken care of within that time. Marcia was very courteous and asked several questions to be sure she understood my problems before sending the car back to the mechanic. More

First Service on Lincoln I purchased my Lincoln MKZ at Bozard. They treated us like family from the start. I serviced my new car a few days ago because my front right tire bl I purchased my Lincoln MKZ at Bozard. They treated us like family from the start. I serviced my new car a few days ago because my front right tire blew out. The service was great. I was impressed when I got in my car that they had completely cleaned and vacuumed my car. When I got home I took a closer look at my tire replacement and was disappointed that my wheel had rubber tire marks from the blow out. I was disappointed that the service man didn't take the time to clean the wheel. Other than that, they did a terrific job. More

Best service department! Bozard does not disappoint! Superb service in a timely manner. Ed Roberts goes above and beyond like no other. I have been a customer of Boxard for 17 Bozard does not disappoint! Superb service in a timely manner. Ed Roberts goes above and beyond like no other. I have been a customer of Boxard for 17 years and Regis is the best service department staff ever More

Car lost all power when on a return home trip I called for service on a Friday a.m. after our vehicle barely got home, having stalled and then had no power whatsoever. My service rep, Jeff Sparks I called for service on a Friday a.m. after our vehicle barely got home, having stalled and then had no power whatsoever. My service rep, Jeff Sparks ,said that even though they had a bag log from the previous day to bring it in so that he could see what could be done. The problem was identified as a Throttle Control gone bad (car had only 7600 miles), and they were able to correct the problem and get the car back by early afternoon. I am pretty happy with this kind of response for an emergency situation and I thank Jeff for his successful efforts to get us rolling again. More