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Bozard Ford Lincoln

St. Augustine, FL

5.0
8,803 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,803 reviews

September 12, 2016

Dishonest and rip off At Quick Lane, A/c issue and they gave me the result, went ahead and they changed it to cabin filter and not the a/c compressor this time. Said the is More

by GATORAVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
At Quick Lane
Sep 13, 2016 -

Bozard Ford Lincoln responded

Hello, I would like to start by sending my sincere apologizes for your recent experience during your visit. We strive on fixing our customers vehicles right the first time and have unfortunately missed our mark with you. We never want our customers to feel the way you do and would love the opportunity to have another look at your vehicle. I would love to discuss further and never want you to feel the money you've spent with us went to nothing. We truly apologize again for this experience and hope we can earn the chance to make this up to you! At your earliest convenience please give me a call directly. Thank you so much! - John Douglass Quick Lane Manager (904)436-6064.

September 12, 2016

Top notch service! It was time for an oil change and rotation on my Infiniti QX56. I always dread going anywhere for service of any kind. You never know what it's going More

by 93cobra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Durden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! We are happy that you had a great experience with us and were well taken care of. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future.

September 12, 2016

Courteous & Efficient Another smooth visit. No problems or issues! Everyone was friendly and I had no issue with scheduling an appointment. Waiting areas were clean and tid More

by Colinkendrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 12, 2016 -

Bozard Ford Lincoln responded

Great to hear! We are happy that you had a good experience while with us. We always want to be sure that our customers get nothing but the best! Thank you for sharing your review with us and we look forward to the opportunity to serve you again in the future!

September 12, 2016

Great service Had grest service with coby. Our service was taken care of and we love coming there. Are looking at new car maybe. Thank you n More

by toni pfister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us. We are glad to hear that you had a pleasant visit with us and we look forward to the opportunity to serve you again in the future!

September 12, 2016

Was told I needed work that ended up not being so Told I need over $2000 in work on my Toyota minivan. Took it to Toyota dealership and they said I needed new tires...not bearings! More

by julierolf2757
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Dawn McStine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2016 -

Bozard Ford Lincoln responded

Julie, I would like to start by thanking you for taking the time to write your review. We truly apologize for your recent experience with us! I appreciate you taking the time to speak with me and truly value your feedback. I look forward to working with you when you come back in! Like I stated while speaking with you if there is anything I can do to make this right or further assist you at anytime please feel free to contact me directly! Thank you so much! -John Douglass Quick Lane Manager (904)436-6064

September 12, 2016

Service Based Dealer Loved the ease of setting up an appointment with the service department via the website--including scheduling courtesy car service--which, by the way More

by LSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Clark
Sep 12, 2016 -

Bozard Ford Lincoln responded

Alex is great! He always wants to be sure that our customers are well taken care of and happy. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

September 10, 2016

Excellent car buying experience Mr. Tom Reinard a proven expert in his field. He was very patient with me and found the perfect vehicle at the perfect price to match my budget and ex More

by Christianclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Reinard
Sep 12, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience. Tom is great and always wants to be sure that our customers get nothing but the best. We are happy to hear that you had a good visit with us and we look forward to the opportunity to serve you again in the future.

September 10, 2016

Simply the BEST!! Mr. Benjamin is very knowledgeable. He is very helpful, and caring. I recommend anyone that needs service go to Bozard Ford Lincoln and see Barry Ben More

by FireGirl123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Benjamin
Sep 12, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear that you had a good experience while here with us. Barry is great and always wants to be sure our customers get nothing but the best. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

September 09, 2016

Thank you Marcia! When our car stalled out and we lost ac in 95 degree heat, we were fortunately close to Bozard. Luckily, we were able to limp the car into the servic More

by edward.drugo.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2016 -

Bozard Ford Lincoln responded

Marcia is amazing! She is always sure that our customers are very well taken care of and happy. We are pleased to hear that you had a great experience while here with us. Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

September 09, 2016

Best ever The best car buying experience I have ever had. I was treated like family the entire buying process. But the best part is I got a great deal. More

by rfreiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Siekierski, George Clark, Rick Dotson
Sep 09, 2016 -

Bozard Ford Lincoln responded

David, Rick and George are great. They always want to be sure that our customers get nothing but the best. Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

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