Boyd Chrysler Jeep Dodge Ram of South Hill, VA
South Hill, VA
Filter Reviews by Keyword
By Type
Showing 88 reviews
Devin is a phenomenal salesman that definitely exceeded my expectations! I went there last minute and still was in and out in no time. He paid attention to my needs and wants and found the perfect vehicle my expectations! I went there last minute and still was in and out in no time. He paid attention to my needs and wants and found the perfect vehicle for me his first try. He also followed up with me days later to make sure everything was going well with the vehicle. I have been recommending everyone to him for future vehicle purchases! More
Excellent Customer Service Devin was very helpful with my first time vehicle purchase. He worked with me and listened to all of my wants, needs, and budget when it came to purch Devin was very helpful with my first time vehicle purchase. He worked with me and listened to all of my wants, needs, and budget when it came to purchasing a car. I felt no pressure from any of the employees. I found exactly what I was looking for and I am extremely overjoyed with my purchase. More
Outstanding From Service to Sales, everyone makes you feel welcome and like a valued customer. The least stressful car buying experience I’ve ever had. I was he From Service to Sales, everyone makes you feel welcome and like a valued customer. The least stressful car buying experience I’ve ever had. I was hesitant to move from my favorite Wrangler to the Gladiator. Thanks Devin for making it a successful and enjoyable experience! My new Jeep is awesome! Bryan was also a pleasure to work with. The ladies in Service are simply the best. I will keep going back to Boyd and highly recommend to anyone looking for great service. More
Amazing people, great trucks It's hard to put into words the feeling you have when you're hunting for something and finally find what you're looking for at a price you can afford It's hard to put into words the feeling you have when you're hunting for something and finally find what you're looking for at a price you can afford from a person or business that you get good vibes from.... but I'm going to try. First, a little back story. I started my truck search in early October, and after a week (or 2) of "research" had finally decided that I wanted a Ram 1500. My father worked in car sales for years and had schooled me to the ways of the crafty salesman so I was prepared to visit lots and do battle with whoever tried the sneaky tactics salesmen use to convince you to buy more vehicle than they can afford. I probably reached out to 20 car lots over a radius of 200 miles (no exaggeration), weeding dealerships out who either insisted that I visit their lot before talking numbers or presented with poor customer service off the bat. My last phone call, the day before I bought my truck, was to Boyd of South Hill. My first contact with Boyd was through Ashley, she was exceptionally courteous and possessed base knowledge of the truck I wanted. This might seem trivial but it's nice to call a dealer lot and get immediate responses on the make, model, availability, general price etc of a vehicle. Too many lots I contacted, the initial person would respond "uhhh, I don't know... let me transfer you to X". TIme is valuable and car buying can suck, so I don't want to waste it being shuffled around person to person. Ashley put me in touch with Bryan. I was fully prepared to do the "song and dance" with him but it wasn't necessary. Bryan was disarming and helpful. He picked up on my straight forward "don't screw with me" tone and bluntness but instead of becoming defensive he remained professional and after a brief exchange to figure out what I wanted and determine the availibility of the truck, we began talking business. 30-45 ish minutes after I called Boyd, I was hanging up the phone and knew that I would be riding out to their dealership the next day to take delivery of that truck. On my way up, I messaged Bryan to confirm our appointment but also open the door for him to inform me that I had in fact been dreaming and the deal was too good to be true. Nothing of the sort happened. Bryan put me in touch with Devin, the salesmen would who show me the truck, discuss features, and go over any questions regarding the specific model. When I arrived at Boyd, there was no tricks, no gimmicks, no "we have this extended warranty plan", no "that price I quoted you over the phone didn't include...". Everything was as it should be. Devin and Bryan were courteous and despite me showing up at their closing time, stayed to seal the deal. I never felt rushed or pressured. In fact, I probably rushed them some because it was late, I was super excited about the truck, thinking about the drive back home, and I was ready to eat. I live in Roanoke, VA. The Boyd lot is in South Hill- over 2.5 hrs away- and all the GPS routes take you through windy, back country roads. Beautiful farm land packed with deer (and a odd dog that walked right across a 2 way) but not necessarily where I want to be driving at night in a brand new half ton pickup. I had to get a ride there to come back home with my truck. After dealing with the folks at Boyd I would travel there again without hesitation to buy my next vehicle. Most people are shopping for cars online now, because car salesmen are consistently ranked amongst the least trusted professionals, and no one wants to be scammed when you've got thousands of dollars on the line. My experience with Boyd was different. The internet is very useful for narrowing down your options and gathering information but there's no replacement for walking on a lot and sitting in the vehicle you want. I would recommend anyone in the car buying market, that is within driving distance of Boyd, to give these folks a call. Big thanks to Ashley, Bryan, Devin, Fred (in finance), and Bobby for making this enjoyable, explaining everything clearly, and staying late on the weekend. More
This is definitely your go to place Devin worked with me all week to get me the car that I wanted. I highly recommend that you go see Devin. He responds quickly to all of your questions Devin worked with me all week to get me the car that I wanted. I highly recommend that you go see Devin. He responds quickly to all of your questions and he is very patient and determined to get you what you need. More
Amazing service and great place to buy a car! Buying a car can be very stressful but that’s not what happened here. I worked with Devin to trade in my old car and hopefully buy a new one. He was v Buying a car can be very stressful but that’s not what happened here. I worked with Devin to trade in my old car and hopefully buy a new one. He was very kind and helpful. He even washed my new car before I drove because the cleaners had left for the day. Great place! More
Great Car Buying Experience! Devin definitely was familiar with the car we were interested in and explained the features very well. There was no pressure to look at other models. Devin definitely was familiar with the car we were interested in and explained the features very well. There was no pressure to look at other models. He understood our goal and did not try to influence us otherwise. He was both personable and courteous. The dealership was welcoming and appreciated our business. More
Top notch service We had a wonderful experience. The team here was excellent to deal with and they were very helpful and were not pushy like most places. We Highly rec We had a wonderful experience. The team here was excellent to deal with and they were very helpful and were not pushy like most places. We Highly recommend this place if your in need for a vehicle. More
Best care and quick service The people at this dealership all pitch in together and help the customer in every way they can. I was over pleased with how well I was treated and ho The people at this dealership all pitch in together and help the customer in every way they can. I was over pleased with how well I was treated and how quickly they got the ball rolling on the purchase of my new vehicle. More
EXCELLENT DEVIN WENT OUT HIS WAY TO HELP ME WITH MY PURCHASE SO EASY TO DEAL WITH . THANKS FOR EVERYTHING. YOU WILL NOT GO WRONG WITH THIS DEALERSHIP. DEVIN WENT OUT HIS WAY TO HELP ME WITH MY PURCHASE SO EASY TO DEAL WITH . THANKS FOR EVERYTHING. YOU WILL NOT GO WRONG WITH THIS DEALERSHIP. More