Boyd Chrysler Jeep Dodge Ram of South Hill, VA
South Hill, VA
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Spent 4 hours there to find out I had a bad compressor! !!!! 4 hours!! Compressor is the second thing you check!! Didn’t have part !!! Now I have to go back !!! It’s about 22 miles away. Wonder how long thi !!!! 4 hours!! Compressor is the second thing you check!! Didn’t have part !!! Now I have to go back !!! It’s about 22 miles away. Wonder how long this will take. Not a very happy customer. More
Everyone was kind, respectful, no pressure, and well prepared for our visit. The dealership was clean. I highly recommend this group as we will be back!! prepared for our visit. The dealership was clean. I highly recommend this group as we will be back!! More
Third vehicle purchased from Boyd and each time gets better and better! Devin and his team are always there to make sure the customer is happy before and after the purchase. #TeamBoyd better and better! Devin and his team are always there to make sure the customer is happy before and after the purchase. #TeamBoyd More
Pushy! A lot of double talk and they up the price on their vehicles! The price you see on the sticker is not the price you will get! Buyer beware! I will NOT ever be going back! their vehicles! The price you see on the sticker is not the price you will get! Buyer beware! I will NOT ever be going back! More
2020 Ram Ram Pickup 1500 ClassicSticker total price on 2020 Ram Ram Pickup 1500 Classic Sticker total price on vehicle, said $31,658 I was overcharged. I was charged almost 36K ($39K after paperwork was 2020 Ram Ram Pickup 1500 Classic Sticker total price on vehicle, said $31,658 I was overcharged. I was charged almost 36K ($39K after paperwork was all signed) when it clearly says 31,658. I feel this was done to compensate what they allowed me for trade in. The more research I do, the more I believe I should have gotten the truck for what it was advertised for on the website. It's not right to charge more then the advertised sale. When I questioned the price, all I got was a bunch of double talk! The original sticker price when new was TOTAL PRICE: * $32,810 Used $31,658 They were all very nice, while they were taking advantage of us! Buyer beware! Read carefully before you sign, not after you get home and its too late! A lot of BS talk going on at this dealership They are also very pushy after you say no and make you feel pressured!! More
Devin was awesome to deal with. Everyone was very helpful and professional throughout the entire process. If you are looking for a pressure free buying experience, go shop Boyd in South Hill, VA and see Dev and professional throughout the entire process. If you are looking for a pressure free buying experience, go shop Boyd in South Hill, VA and see Devin. Thank you so much!!! Brooke Thompson More
love dealing with Devin, Ryan, an Grace. Wouldn't go any where else. Made my experience stress free, which is always a plus. Highly recommended where else. Made my experience stress free, which is always a plus. Highly recommended More
At 51 you have came across plenty of car sales people in life. Devin doesn’t fit in that category. He’s just a regular guy trying to get you in your dream car. He did that for my family. Then he made it hap life. Devin doesn’t fit in that category. He’s just a regular guy trying to get you in your dream car. He did that for my family. Then he made it happen for my best friend. More
If I could give this place ZERO STARS I WOULD!!! WORST EXPERIENCE I EVER HAD AT DEALER...EVER!! I have NEVER left a bad review on ANYTHING BEFORE!!! Called Boyd Chrystler on a vehicle talked to the sales EXPERIENCE I EVER HAD AT DEALER...EVER!! I have NEVER left a bad review on ANYTHING BEFORE!!! Called Boyd Chrystler on a vehicle talked to the sales associate 'devin' negotiated the price of a 2019 Dodge Charger (Tags, tax and everything), he gave me a price of $28,163 he preferred me to use one of their lenders I INSISITED I wanted to finance the vehicle through my bank Usaa I do everything with them (Insurance, loans auto loans, ect..) Usaa gave me a great rate on an auto loan and I told the dealer, they said they could do better I told him I didn't want to do another credit application as It lowers your credit score. One or two credit runs would have been enough but they ran my credit about 4 or 5 TIMES which NEGATIVELY Impacts your score!!! Didn't find out till later Very unprofessional!!! I told him I wanted to finance the vehicle through my bank on the negotiated price of $28,163 he said fine just come In and we'll get everyrthing taken care of. Told him I lived In N.C so Southhill, Virginia Is 2 and a half hours away had my dad come with me he Is In his 90's It was very hard for me to get him to leave his place we were going to finance the vehicle together In both of our names. We arrived at the dealer to get the car when I encounterd the sale's manager 'bryan' went to get started with the process of getting the vehicle told him I was going through Usaa he then states It would be +$500-1000 since I wasn't going through their lender 'devin' was standing there the whole time as If we never had this conversation of the negotiated price of the car through my bank smh... was there about 45 min untill I just had enough and started to leave. They figured since I came about 3 hours up I would go ahead and take the deal and I wouldn't just leave...That's EXACTLY what I did! Went to get In the car as we had drove with someone up there. We were pulling off when the sales manager 'bryan' came out to speak to my dad HE THEN LIED TO MY DAD ABOUT US SHAKING HANDS A PRICE!!! I called him out on his lie he then just stood there quiet. Even my dad could see the bs games 'bryan' and 'devin' were playin he got very upset and we just left!!! This Is why car salesman get the rep that they do!! This place Is very shady!!! Waisted half a day I wouldn't recomend this place to nobody!! kevin texted me the next day apologizing he knew he was shady. Went back there a couple of weeks later for the same vehicle for $28,000 flat through my Institution talked to a different sales manager 'Fred' he was the only decent one there, he them recomended am extended warranty coverage for 6 years of just $20 more a month. Wish I would of spoken to him before 'devin' and 'bryan are both shysty!! More