Bowser Chevrolet of Monroeville - Service Center

Worth the wait Because my service associate Kim talks to me as a person not just a customer explaining what’s to be done in plain English and timeframe to expect the Because my service associate Kim talks to me as a person not just a customer explaining what’s to be done in plain English and timeframe to expect the work done. I would recommend this service based on Kim’s customer service alone. More

Timely Appointment was at 1pm. Our service guy, Ray is always courteous and has a good joke or two. Our vehicle was ready within an hour! Appointment was at 1pm. Our service guy, Ray is always courteous and has a good joke or two. Our vehicle was ready within an hour! More

awful You let me sit for 2 hours waiting for my car to be looked at for a AC issue I had a appt at 10:30 and I was waiting for my vehicle Well I checked t You let me sit for 2 hours waiting for my car to be looked at for a AC issue I had a appt at 10:30 and I was waiting for my vehicle Well I checked to see what was going on and for a SECOND time they said they didn’t know I was waiting and that it has not been looked at and probably won’t be because they had 2 call offs A call in the morning would have been nice so that I DIDNT HAVE TO MISS WORK I’m real irritated with you people How irresponsible and unprofessional you are! And your people just pass the buck Awful I guess I have to just ride around in the heat Twice you claim That you didn’t know I was waiting Guess what.... it won’t happen a third time I must have purchased 20 vehicals there Your service was a slap in the face On a positive note I was looking at cars with Jerry howarth who was very attentive More

New Vehicle Service This was the first new vehicle service (oil change, fluid top off, tire rotation) for my 2018 Equinox. Everything was done quickly, efficiently and to This was the first new vehicle service (oil change, fluid top off, tire rotation) for my 2018 Equinox. Everything was done quickly, efficiently and to my satisfaction. In the past they even washed my vehicle, but apparently that practice has stopped....too bad, it was a nice touch! More

Always outstanding at Day Chevy Mr. Delmonaco always takes care of our needs and is very informative in relaying what needs to done. As I've indicated in the past; He and the service Mr. Delmonaco always takes care of our needs and is very informative in relaying what needs to done. As I've indicated in the past; He and the service department are the reason we continue to buy Chevy. We have dealt with day Chevy for close to 45 years. We appreciate the service Mr. Delmonanco provides us. More

Very goog Good service. Would like to have the price of repair a little less for costumers that have their cars serviced at Days on a regular base. Good service. Would like to have the price of repair a little less for costumers that have their cars serviced at Days on a regular base. More

Disappointment and frustration I leased a 2015 Trax. It has had to be towed twice and my lease isn't even done yet!! I was so disappointed because I loved this car - but the issues I leased a 2015 Trax. It has had to be towed twice and my lease isn't even done yet!! I was so disappointed because I loved this car - but the issues in the last 8 months have been unprecedented. The most recent time it was towed, I was without a vehicle for A WEEK until I was able to finally acquire a rental/loaner from the dealership. Then, just a day after I picked up my vehicle from the service center (this past Tuesday), my check engine light came on again!! Now, I have to take it back on Monday - taking time out of my morning and will make me late for work again! The first time I was without the vehicle, I was not offered a rental. Instead, we had to call and ask for one to be given. Even though the service center said they will provide a rental for this issue I am having looked at on Monday, it does not make any of this any less frustrating or inconvenient. I am paying for a lease that I haven't been able to drive in a month. I do not know if I have a lemon, if this is being done because my lease is almost done and they want to make me desperate for any deal they give me on a new lease, or if they just don't care about how this has inconvenienced me so far. Either way, this will be my final business completed with Day Chevrolet. Do not contact me about this issue. More

A good three hours The parts for my truck were ordered for the wrong year . Good news is I got a call today , my correct parts are in and will have them installed on Mon The parts for my truck were ordered for the wrong year . Good news is I got a call today , my correct parts are in and will have them installed on Monday . Another problem solved , good job!!! More

Fixing an intermittent problem I've had a noise when turning the wheel hard over to the right and the problem has been an intermittent one for awhile. I took it into Day Chevrolet I've had a noise when turning the wheel hard over to the right and the problem has been an intermittent one for awhile. I took it into Day Chevrolet in Monroeville and their service rep. (Kim) and service tech., (Caleb) worked on it together to diagnose and correct the problem. It did take a second trip back to eliminate the problem completely but their concern and efforts to get the work done to my complete satisfaction is what was so impressive. More

Oil Change/Yire Rotation Had oil change on my 2017 Chevy Cruze Premier hatchback & tire rotation at Day Chevrolet Monroeville. Wait time short, pleasant atmosphere and very cl Had oil change on my 2017 Chevy Cruze Premier hatchback & tire rotation at Day Chevrolet Monroeville. Wait time short, pleasant atmosphere and very clean area. More