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Bowser Chevrolet of Monroeville - Service Center

Monroeville, PA

3.9
137 Reviews

137 Reviews of Bowser Chevrolet of Monroeville - Service Center

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August 02, 2018

Service was great Great service department love these guys great staff had an issue and they fixed my truck the same day. I would recommended them for everything. They More

by Truckstuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Bowser Chevrolet of Monroeville responded

Thank you for the outstanding review! Our team works hard to provide friendly and efficient service to every guest. We appreciate the recommendation and look forward to helping you again in the future. Best, Mike Lee - General Manager

July 02, 2018

Great experience as usual! Joe is always friendly and efficient. All of the work done is explained. Always asks if they have done what you requested. He explained what the brake More

by MARILYN1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Bowser Chevrolet of Monroeville responded

Thank you for writing this excellent feedback. We work hard to provide top-notch service to each and every guest. Don't hesitate to contact or visit us again for any other vehicle needs. Regards, Mike Lee - General Manager

June 25, 2018

Excellent Service! This was a very Helpful, great experience. I was shown Excellent customer service. The Service person Kept me apprised of everything that was occurrin More

by ASKELISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peterson, Bill Delmanico
Jun 27, 2018 -

Bowser Chevrolet of Monroeville responded

Thank you for leaving this excellent review! Our entire team works incredibly hard to demonstrate our commitment to customer service. Let us know if we can help with anything else in the future. Best, Christopher McCray - Executive Manager

June 25, 2018

Recent visit to Service Department My car needed inspection and the charging system checked. Kim at the service desk and Jim the technician were extremely helpful. I purchased my car fr More

by THOMASJWINTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim and Jim in the service department
Jun 26, 2018 -

Bowser Chevrolet of Monroeville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Christopher McCray - Executive Manager

June 25, 2018

Reassuring My overall experience started off on the wrong foot;however after speaking to a service advisor about my warranty things got better. I'm happy More

by SHARNETTEACE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peterson
Jun 26, 2018 -

Bowser Chevrolet of Monroeville responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Christopher McCray - Executive Manager

June 25, 2018

Oil change appointment Was nice squeezed me in for oil change. Dropped car night before. Would have appreciated a call when it was done. After waiting, I called myself . More

by Swk
Recommend Dealer
Yes
Employees Worked With
Have no idea - no one gave me a name.
Jun 26, 2018 -

Bowser Chevrolet of Monroeville responded

Thank you for taking the time to provide us this feedback. At Day Chevrolet, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Christopher McCray - Executive Manager - CMcCray@dchusa.com

June 25, 2018

stop for inspection, emissions and L. O. F. I have been dealing with Day Chevrolet for over 30 yrs. My experience with sales, and especially with service has always been GREAT. I came in as a wa More

by ROSSEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Kimzierczyk - tough one to remember *****, Jerry Howarth, Ray Peterson, Bill Delmanico
Jun 26, 2018 -

Bowser Chevrolet of Monroeville responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Christopher McCray - Executive Manager

June 23, 2018

Customer friendly service Joe Brown excellent service advisor. Pleasant customer waiting area. Fast, reliable, experienced service technicians. I don't mind waiting for my vehi More

by suzijohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Bowser Chevrolet of Monroeville responded

We appreciate the fantastic review! Our entire team works hard to provide an exceptional experience to each and every guest. We look forward to helping you again in the future. Best, Christopher McCray - Executive Manager

June 21, 2018

Interested in solving the problem. The service advisor and the service tech show sincere interest in solving the problem, and will work until is accomplished. Friendly and courteous in More

by JIM L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim K.
Jun 27, 2018 -

Bowser Chevrolet of Monroeville responded

Thank you for the wonderful review! Let us know if we can help with anything else in the future. Sincerely, Christopher McCray - Executive Manager

June 19, 2018

Very satisfied While waiting on my Malibu to go into the shop, I was informed by the tech that the mechanic would not be in for another two hours and then told me More

by CBARONVON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peterson
Jun 20, 2018 -

Bowser Chevrolet of Monroeville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Christopher McCray - Executive Manager

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