Bowser Chevrolet of Monroeville

Exceeded expectations - Thank you Bill! Bill did an awesome job addressing our service needs in such a short amount of time! He truly exceeded our expectations in turning things around so q Bill did an awesome job addressing our service needs in such a short amount of time! He truly exceeded our expectations in turning things around so quickly and providing the best value. He provided a great customer experience that will keep us coming back. Thank you Bill! More

Cruise and Trax Service Trax needed routine maintenance and Cruze had a noise issue. Successful service on both vehicles although took two trips for Cruze. Noise issue resolv Trax needed routine maintenance and Cruze had a noise issue. Successful service on both vehicles although took two trips for Cruze. Noise issue resolved second trip at no cost. More

Good job I take my car to Day Chevrolet because I trust the service manager, Ray, with the care of my car. I have taken it back to Day for service ever since I take my car to Day Chevrolet because I trust the service manager, Ray, with the care of my car. I have taken it back to Day for service ever since I bought it over ten yrs. ago. I feel confident that when Ray says my car needs this or that done for my Impala ,I am sure that it really needs it. Trust is a big thing when you are dealing with your only vehicle, especially for someone like me,since Ikeep my cars for ten years plus. I think I will stay with Day Chevrolet. More

Chevy Cruise repairs I said to Ray, "you must be a daddy." I needed some work done on my car and could not really afford to have everything done. Ray was so concerned for I said to Ray, "you must be a daddy." I needed some work done on my car and could not really afford to have everything done. Ray was so concerned for my safety, I felt like I was talking to my dad. He was courteous, professional and very understanding. He expressed the importance of getting all the repairs done on my car. He worked with me and we were able to get everything done to insure that my car was safe for the road. More

very helpful, accommodating and knowledgeable Buddy Sokol and his entire team were very knowledgeable, efficient, and extremely helpful in making the car leasing experience very pleasant for a cha Buddy Sokol and his entire team were very knowledgeable, efficient, and extremely helpful in making the car leasing experience very pleasant for a change. They even put up with the fact that I was pressed for time and made them move quickly. (Had I been in their shoes I would have told me to come back when I had more time!!) Driving the car that I wanted right off the showroom floor was something else! I would recommend Buddy to anyone thinking about car shopping. (Anything you can do about making the number of times I had to sign a paper and less?!?) More

Good Service Joe Brown is the best service guy I have ever dealt with that provides good service and he always provides good service no matter how busy he is. Joe Brown is the best service guy I have ever dealt with that provides good service and he always provides good service no matter how busy he is. More

Aweful experience that is still not over. My car was in an accident and I sent it to the place I bought it thinking that you have the expertise to do a great job. Boy, was I wrong. My car h My car was in an accident and I sent it to the place I bought it thinking that you have the expertise to do a great job. Boy, was I wrong. My car has been there for nearly two months. I have attempted to pick it up three times only to find issues with the vehicle. The new body work had scratches in the paint ranging from 3 to 6 inches. The interior still had blood stains from the accident although it looked as someone tried to wipe down the interior with a dirty rag. No one could have inspected the vehicle prior to my attempts to pick it up. Today, I picked the car up, I had to immediately return it as the seat belt doesn't work. (which was supposedly replaced from the repairs/accident). Also, I see a drip of the clear coat on the passenger side wheel well. I have had to chase down statuses on the car ever since it was towed in. I have this car an another coming due on lease in Oct 2018 and Apr 2019. Most likely will not purchase another car here again. I have purchased vehicles and received service in the past for years. Something changed @ Day, and not for the better. More

Best Service Reps make for repeat buyers. Fantastic service reps. especially my rep. Kim K, This service center consistently takes care of my needs and definitely threats me and my car with Fantastic service reps. especially my rep. Kim K, This service center consistently takes care of my needs and definitely threats me and my car with respect. They even gave it a fresh wash and vacuum before giving it back. Because of the great service provided by Kim K., and her concern for my satisfaction, this is the dealership from which we're purchasing our next vehicle. More

Ray was exceptional as always. Kept me informed Ray kept me informed. I had major engine work and he kept the information as to what needed done in an understandable context. Even Steve the mechani Ray kept me informed. I had major engine work and he kept the information as to what needed done in an understandable context. Even Steve the mechanic answered a question to help me understand what was going on. i feel that I can trust both of these gentlemen as they were exceptional. More

Issue with our Corvette We were able to get an appointment quickly and the problem was diagnosed and fixed in a timely manner. We are pleased with how this was handled. We were able to get an appointment quickly and the problem was diagnosed and fixed in a timely manner. We are pleased with how this was handled. More