Bowen Scarff Ford

Great customer service. The dealership didn't have the car we wanted in stock and couldn't find one at any other local dealers so they quickly made arrangements to order the exact car we wanted from the f car we wanted in stock and couldn't find one at any other local dealers so they quickly made arrangements to order the exact car we wanted from the factory. Updates were given all along the way to ensure we knew what was going on and where the car was. When the car did arrive due to my work schedule I could only pick it up on Saturday. They kept the service department open late on Friday to make sure the car was detailed before we got there Saturday morning. Our salesman even came in on his day off to make sure everything was signed around without any problems. The price that was quoted was the price that we paid, there was no dickering around or last minute fees that they forgot to tell us about. We will definitely do business with Bowen Scarff Ford again. More

This was the second time my wife and I bought a car at Bowen Scarff Ford, and both times The sales people were very friendly. The best part is, no push to buy any thing. I have recommended Bowen Scarff to Bowen Scarff Ford, and both times The sales people were very friendly. The best part is, no push to buy any thing. I have recommended Bowen Scarff to my friends that are looking for cars and trucks. The next time we buy, I know we will come back to your dealership. Gary Dodge More

I have purchased 3 cars/trucks with this dealer.....Awesome service & I look forward to purchasing many more from them!!! I have also had servicing done at there Lube Shop & was completely s dealer.....Awesome service & I look forward to purchasing many more from them!!! I have also had servicing done at there Lube Shop & was completely satisfied with there service. Randy who sold me my last vehicle did everything in his power to make me very satisfied & I would especially recommend him to any of my friends or family... More

This is the third used car we have purchased from Ken at Bowen-Scarff Ford. He was helpful as always and was available when we needed it. We will be back for our next car. This review needs to be 250 let Bowen-Scarff Ford. He was helpful as always and was available when we needed it. We will be back for our next car. This review needs to be 250 letters to post, so now it is with these words. More

These guys are great for over all customer service. We have purchased a few cars (new & used) from Mel and he has always made it a friendly and great experience. We have recommended this dealedship to our have purchased a few cars (new & used) from Mel and he has always made it a friendly and great experience. We have recommended this dealedship to our friends and they have purchased a car or two and have had the same things to say. More

I have purchased 2 vehicles from Bowen-Scarff Ford in the last 2 years. One new Ford Fusion, and one used "one owner" Mustang. Hugh Monahan was my salesman for the Fusion in 2008, so when I needed a car for last 2 years. One new Ford Fusion, and one used "one owner" Mustang. Hugh Monahan was my salesman for the Fusion in 2008, so when I needed a car for my daughter I gave him a call and bought the mustang. The reason I bought from B-S Ford was the honesty, the way I was treated, and the quality of customer service. Buying a new car can be a real pain, But Hugh made it very easy. When I started my search, they didn't have a car on the lot that matched my needs, but Hugh found me one in a day, new, and at a great "no dicker sticker" price. When I bought the mustang, I told him what I needed, and was very specific that I wanted a low mileage car. He told me there was nothing on the lot right then, but thought a great car was coming in soon, that they had sold new. Most car sales staff out in this tight economy would do ANYTHING to get you on the lot, but Hugh waited until my needs were met, and gave me a call. I will consider Bowen Scarff Ford again when I need another vehicle, and would not hesitate to recommend them to a friend. Hugh LISTENED to my needs, and found me quality cars at good prices. A winning combination! More

We bought a 2010 Ford Edge from Bowen Scarff Ford. This is my second vehicle I purchased here. We bought a 2003 Ford Taurus and it was because of that transaction we returned to buy the 2010 Edge. Hugh Mon is my second vehicle I purchased here. We bought a 2003 Ford Taurus and it was because of that transaction we returned to buy the 2010 Edge. Hugh Monahan was our sales associate who got us into the new Edge. The experience was even better than when we bought the Taurus. There was no pressure at all. The purchasing experience from beginning to end was awesome. The entire time spent to do the transaction was a total of two hours when included two vehicles that were traded in (the 03 Taurus being one of the vehicles). At not time during the purchasing of the vehicle did we ever feel pressured or steered to anything we didnt want. As for pricing, the price of the Edge, I felt we got a great deal And we got close to full blue book on the two vehicles we traded in. The entire staff at Bowen Scarff Ford were very friendly and extremely helpful. I can not recommend Bowen Scarff Ford enough. In fact, I have mentioned to a co-worker about buying a car at Bowen Scarff Ford. If you are seriously considering buy a Ford, DONT GO ANYWHERE ELSE! Go to Bowen Scarff Ford! More

This is my 4th new Ford purchase since 2004. My last two were purchased in 2009 through Bowen Scarff in Kent, specifically Dan Forward. To be honest I chose to buy from this dealership specifically because were purchased in 2009 through Bowen Scarff in Kent, specifically Dan Forward. To be honest I chose to buy from this dealership specifically because of Dan. He is a consumate professional, knows his product and is a joy to work with. Customer focus is excellent and a genuine nice guy. John Faretra More

Friendliness: Bought my last two vehicles from the same salesperson. Personable and very knowledgeable. No pressure! Price: I really appreciate the "no dicker sticker" approach. Customer Service: I h salesperson. Personable and very knowledgeable. No pressure! Price: I really appreciate the "no dicker sticker" approach. Customer Service: I have chosen to get all my maintenance done at the dealer. Love their Quick-lane for scheduling service. I have been very pleased with the overall service that I have received from Bowen Scarff Ford. Would highly recommend them to my friends!! More

Great service, I called the dealership several times asking various questions about a used Ford Fusion that they had for sale & they were helpful every time. I live about 40 miles away from the dealers asking various questions about a used Ford Fusion that they had for sale & they were helpful every time. I live about 40 miles away from the dealership so I wanted to make sure it was worth my time to drive all the way to Kent to look at the car, and they were very helpful in answering questions about the condition of the car. I even asked them to smell the inside of the car for me because I didn't want a car that anyone had smoked in and they did it for me & said it smelled good, and they were right! The car I bought from them was also at the best price compared to any dealership around. They offer great service & great prices, I would definitely recommend them. More