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Bowen Scarff Ford
Kent, WA
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Rick is a great no pressure salesman, that takes the time to answer your questions or gets the answers. Bought a F-250 that was fantastic. Rick is so honest I would leave my wallet with him! Bowen Scarff is to answer your questions or gets the answers. Bought a F-250 that was fantastic. Rick is so honest I would leave my wallet with him! Bowen Scarff is a great dealership. More
1/2/11 My husband and I went in today to test drive a 1/2/11 My husband and I went in today to test drive a new (2012) F-150. We called ahead to get the truck ready. When we arrived, it was ready! Mel 1/2/11 My husband and I went in today to test drive a new (2012) F-150. We called ahead to get the truck ready. When we arrived, it was ready! Mel was quick to get paperwork for us to drive (5 minutes?) and my husband was happy. Mel, was professional, easy-going and extremely comfortable to talk to. Loved the truck, but the no-dicker-sticker threw us for a loop (we were ready to dicker ;), as well as our trade-in value was less than expected. That said, nobody (all sales staff in the showroom) came on strong at all - everyone there was cordial and friendly. We will be back and we will ask for Mel! More
This is the second time I have purchased a new vehicle from Bowen-Scarff Ford. I would only do business with Randy Good. Easy to talk with and very quick in processing the paperwork for both new vehicles. from Bowen-Scarff Ford. I would only do business with Randy Good. Easy to talk with and very quick in processing the paperwork for both new vehicles......best new car experience (and this is my 11th new Ford) I have ever had. Instead of the dreary and painful 4 hour ordeal, we were out of there in just over an hour. More
Steve was great. No pressure what-so-ever. Thorough, fast and professional all the way around. I'd also like to mention that both my husband and I notices the cleanliness of the entire delerahip. We will use and professional all the way around. I'd also like to mention that both my husband and I notices the cleanliness of the entire delerahip. We will use Scarff Ford again, and recommend them to friends and family. More
My recent purchase of a 2012 Ford Focus Titanium was the first car I purchased without my husband's assistance. I was very pleased with Brian's assistance - which was no pressure. In fact, I think I sold first car I purchased without my husband's assistance. I was very pleased with Brian's assistance - which was no pressure. In fact, I think I sold him on the car during my test drive! Brian was able to obtain a better interest rate on my financing than my credit union. I am a very happy Bowen Scarff customer! More
Buyer beware!!! This car dealer does not stand behind the used vehicle they sell. I bought a used 2006 Ford F350 truck to tow my travel trailer. Test drive was OK but when I got the truck home and ho the used vehicle they sell. I bought a used 2006 Ford F350 truck to tow my travel trailer. Test drive was OK but when I got the truck home and hooked up my trailer, there was a very loud rattle that only happened with the trailer connected. It turned out the truck had an after market exhaust - which wasn't disclosed in the sale - and needed to be repaired. Also, the rear brakes started smoking. I had the repairs done by my trusted mechanic shop - Central Avenue Automotive - and asked for reimbursement of $1,371. They wouldn't even cover the cost of repairs for work that should have been done prior to selling the vehicle. More
We just wanted to thank Dan Forward and Bowen Scarf for the best car buying experiance that our company has ever had. Our company has purchased many trucks and vehicles over the past six years and working the best car buying experiance that our company has ever had. Our company has purchased many trucks and vehicles over the past six years and working with Dan has been a great experiance. Thanks again, We will be back Jayson, Tacoma. More
This is the way buying a car should be!! No hassles, no haggling, no arguing, no being worked over. They provide the best prices around without having to negotiate with them. What a great concept! This is haggling, no arguing, no being worked over. They provide the best prices around without having to negotiate with them. What a great concept! This is the 4th vehicle I have bought from Bowen Scarff Ford. Finance is a breeze, with all of the options being offered but absolutely no pressure to purchase anything extra. All in all, a friendly and very professional way of doing business. You will never be attacked by salesman trying to open your door and introduce themselves to you before you can even get parked! You know what I mean, I'm sure we've all experienced that at other dealerships! SO, Bowen Scarff Ford....you rate a '10' in my book! What a refreshing purchase experience! All in all, we spent less than an hour there 'til we drove away in our new (used) rig! We love it!! Special thanks to Mel our salesman. Hardworker and just as polite as can be. Jeff in Kent More
This was by far--bar none--the best experience I've ever had purchasing a new vehicle. I'm an informed consumer. I always do my homework. I compare prices between local dealerships, read customer revie had purchasing a new vehicle. I'm an informed consumer. I always do my homework. I compare prices between local dealerships, read customer reviews, check for information on complaint websites, print-out Kelly Blue Book and NADA information on my trade-in; I always come prepared, and usually prepared to do battle. I was very skeptical of the "no dicker-sticker" slogan, and I was pretty sure that any savings I realized on the new vehicle would be countered by a low-ball offer on my trade-in, and I was ready for it. I've been down this road many times, and it's not unusual for me to walk out if I'm not happy with the way a transaction is being handled. Bowen-Scarff was a pleasant surprise. The new vehicle price was the best I could find in a 100-mile radius. They offered me a very fair price on my trade-in ($50 more than the figure in my head), and the incentives on the new vehicle just couldn't be beat. Helene and Ken were great. No pressure. No gimmicks. No schtick. Just good, down-to-earth people, answering all of my questions, and providing me with good information. Kari (in finance) explained my options to me, as I'm sure she's required to do, but again--in a very genuine way, without any pressure--and walked me through the paperwork side of it quickly and professionally. This was the first time I've ever left a dealership in a new vehicle without feeling "worked-over" or "finagled" at some point in the transaction. Thank you Bowen Scarff! More
very good experence,no pressure or stress involved.finished the deal fairly quick,and was impressed with a detailed truck and filled gas tank.brian camp guided us through the sales process sm involved.finished the deal fairly quick,and was impressed with a detailed truck and filled gas tank.brian camp guided us through the sales process smoothly and made buying a new truck easy.if you are looking for a new vehicle go here first,you won't be sorry.thank you everybody at bowen/scarff. david w foster More