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Bowen Scarff Ford
Kent, WA
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Monica Freed made was so friendly and knowledgeable! The service staff , especially Monica was amazing , made everything less stressful. She answered all my questions, was knowledgeable, and super friend The service staff , especially Monica was amazing , made everything less stressful. She answered all my questions, was knowledgeable, and super friendly. The repair was done so fast that I was able to get my oil changed too. After speaking with Monica and her knowledge and advise I decided to bring my other vehicle in and have a pre repair done. She made it so easy and kept my car overnight so I could do a switch out with my other vehicle the next day. Monica also pointed out the recommendation from the mechanic on other repairs i will soon need . Cathy was also very helpful in fixing my other vehicle. It was super busy the day I came in but I didn't have to wait and felt like I was the only one there. I will definitely be back for additional work and I feel confident that Monica and Cathy will take care of everything! More
Good service all the way around Had the service dept mount four mud flaps on my 16 edge sport. They did a great job on schedule and for the quoted sum. Good crew!! Had the service dept mount four mud flaps on my 16 edge sport. They did a great job on schedule and for the quoted sum. Good crew!! More
Awesome Well we quite early to find the MKT. I had already been in touch with other Ford dealers, but no one had the MKT. I had been reading up on the MKT f Well we quite early to find the MKT. I had already been in touch with other Ford dealers, but no one had the MKT. I had been reading up on the MKT for the last year; then while on vacation was able to rent one for a week. So I was already sold on the vehicle. Rick was awesome he was very knowledgeable and was on point in answering my questions. More
Good deal at Bowen Scarf Ford I found a good deal here, sales was very upfront and honest. The low price was the best I could find in the area. I need more words for this voluntary I found a good deal here, sales was very upfront and honest. The low price was the best I could find in the area. I need more words for this voluntary review apparently. More
nice place to do business with second time I bought a car from Tom Keefe it was a very good experience. I would recommend Bowen Scarff ford to my friends.Every one was very friendly second time I bought a car from Tom Keefe it was a very good experience. I would recommend Bowen Scarff ford to my friends.Every one was very friendly and helpful.Don Johnson More
Best service ever The service at Bowen Scarff Ford is the best of any dealership that I have ever used. Carol, Monica, Sharon, and Mike all have exceeded all of my expe The service at Bowen Scarff Ford is the best of any dealership that I have ever used. Carol, Monica, Sharon, and Mike all have exceeded all of my expectations More
I needed service Parker Scarff was my service representative. He did an outstanding job. He was very helpful, every step of the way. Stella, the shuttle driver, was al Parker Scarff was my service representative. He did an outstanding job. He was very helpful, every step of the way. Stella, the shuttle driver, was also very pleasant in her job. More
I love my new F150 I did a lot of research prior to coming into the dealership; and after driving several F150's when I drove my F150 XLT, I knew it was the truck for me I did a lot of research prior to coming into the dealership; and after driving several F150's when I drove my F150 XLT, I knew it was the truck for me. I just love my F150. More
A confusing start... It started very confusing as I had called to get an appointment for an oil change for my 2015 Lincoln MKZ. I was told that I didn't need an appointme It started very confusing as I had called to get an appointment for an oil change for my 2015 Lincoln MKZ. I was told that I didn't need an appointment which I thought was strange. They told me to come in. So my husband and I did and went to service dept. Then I was told to go to Quick lube so after having to back out and move over there I was told I had a 2 hour wait. Called my husband who was in your showroom and he said to come back over and we were going to get to the bottom of this. He talked with the Lincoln sales manager who was awesome and he agreed with us that he didn't like the run around we were getting. He personally went to the Lincoln service manager and she got us right in and she gave us her card so I can call her to get in rather than getting the whole run around. As it was they found a recall and fixed that as well. I knew that I needed an appointment but for some reason they wouldn't make one. More
Great car buying experience! My husband and I were in the market for either an Edge or Explorer. After comparing those to the last 2015 Lincoln MKX on the lot we knew that's what My husband and I were in the market for either an Edge or Explorer. After comparing those to the last 2015 Lincoln MKX on the lot we knew that's what we had to have. Randy Good did a great job in helping to make the buying experience enjoyable. The whole transaction went very smoothly and we love our new car. We have bought most of our cars through the years from Bowen Scarff Ford and will continue in the future to do the same. More