
Bowen Scarff Ford
Kent, WA
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I am very pleased to have been helped by Chris Kelly at Bowen Scarff Ford with the purchase of my new vehicle. Chris was very professional and also made me feel very comfortable throughout the entire proce Bowen Scarff Ford with the purchase of my new vehicle. Chris was very professional and also made me feel very comfortable throughout the entire process! Thank you Chris. More
I brought my Bronco here back in August as a first-time car buyer, and the experience was excellent. Randy Good made the process simple and straightforward. He was honest, transparent, and never tried to p car buyer, and the experience was excellent. Randy Good made the process simple and straightforward. He was honest, transparent, and never tried to push any hidden fees or unnecessary add-ons. Going in, I had heard plenty of horror stories about dealerships going above sticker price or trying to trick buyers into paying more, so I was prepared to be on guard. To my surprise, everything went smoothly from start to finish. Randy treated me with respect, kept the process stress-free, and made sure I understood every step along the way. I also met with the finance manager, Chris Wright, at the final stage of the purchase. He made what is usually the most tedious part of the process the paperwork and final transition, not nearly as painful as I expected. His professionalism really helped wrap up the experience on a positive note. As a first-time buyer, that kind of integrity and support meant a lot. I left with not only a new Bronco but also confidence that I had been treated fairly. I highly recommend Randy, Chris, and the entire team to anyone looking for a hassle-free and honest car buying experience. More
Called in earlier this week and spoke with Sydney. Super knowledgeable and friendly! Answered all the questions I had. Definitely will be looking to purchase from Bowen Scarff Ford because of her. Super knowledgeable and friendly! Answered all the questions I had. Definitely will be looking to purchase from Bowen Scarff Ford because of her. More
Definitely recommend coming here if your looking for customer service, Chris Kelly is the man to find. Was looking for a specific vehicle and he called as soon as 1 reached the lot. I appreciate the qui customer service, Chris Kelly is the man to find. Was looking for a specific vehicle and he called as soon as 1 reached the lot. I appreciate the quick service and easy process. More
Just bought a brand new Ford Maverick from Bowen Scarff this past weekend. Blown away by my experience. This is NOT your typical dealership experience. I went in with my guard up ready to deal with pushy s this past weekend. Blown away by my experience. This is NOT your typical dealership experience. I went in with my guard up ready to deal with pushy sales people and gimmicky tactics. To my surprise, I did not deal with any of that. I worked with Chris Kelly who went above and beyond to get me trade in value, final price, and everything squared away before I even walked into the dealership. I really appreciated being able to coordinate all the details over the phone so I didn’t have to spend all day at the dealership. I let him know I had two young kids at home and didn’t pressure me at all. He treated me with respect and kindness and didn’t try to push anything on me or create any false sense of urgency. Never felt like I was being “sold” on anything, he seemed to just want to help me find the right vehicle for the right price. I actually really enjoyed talking with him at the dealership, cool guy! From the time I actually went in to when I left it couldn’t have been more than 2 hours. This is how buying a car should be! You’ve got a customer for life Bowen Scarff! More
I recently purchased my very first car, and I couldn’t have asked for a better experience thanks to Sydney. From the moment I walked in, she was incredibly welcoming, patient, and genuinely invested in he have asked for a better experience thanks to Sydney. From the moment I walked in, she was incredibly welcoming, patient, and genuinely invested in helping me find the right vehicle. Being a first-time car buyer, I had a lot of questions and was a bit nervous about the whole process. Sydney took the time to explain everything clearly, without pressure or rushing me. She was knowledgeable, responsive, and went above and beyond to make sure I felt confident in my decision. More
Jason Granstrand was great from the first text message to the time I drove away in my Mustang Mach-E two days later. The positivity and professionalism he exuded were very refreshing. I would recommend both the time I drove away in my Mustang Mach-E two days later. The positivity and professionalism he exuded were very refreshing. I would recommend both him and the Bowen Scarff staff to anyone looking for a new vehicle. Thank you! More
I had seen a mustang online when browsing for a car, and emailed the dealership asking for more information. Usually 50% of the time, I would receive no response. Not in this case. Jason Granstrand respo emailed the dealership asking for more information. Usually 50% of the time, I would receive no response. Not in this case. Jason Granstrand responded to me within minutes, and he answered all my questions about the car that I asked, in a very rapid manner. I explained my situation about where I was located, as I was about an hour and 30 minutes away from where the car was in Kent. Jason was very professional in our correspondence via email, and we setup a time on the weekend to see the car. After the test drive and a few other questions answered right away, I decided to buy the car, and the experience with Jason and his group at Bowen Scarff Ford was great! I arrived around 9:30 that morning, and was driving home in my new car around 1:00PM same day. The process was very easy and I was treated with professionalism throughout, thanks Jason! More