Bowditch Ford - Service Center

Al and Walter are pretty darn good at what they do. Great customer service skills!!! I called and did everything I asked of them. It’s always a pleasure to work with them and they go the extra mile to Great customer service skills!!! I called and did everything I asked of them. It’s always a pleasure to work with them and they go the extra mile to make sure you leave happy. More

The most facility is comfortable, clean and a pleasant waiting area in which to wait. Staff is courteous and knowledgeable. Courtesy shuttle driver was helpful and accommodating. Tristan was willing to an waiting area in which to wait. Staff is courteous and knowledgeable. Courtesy shuttle driver was helpful and accommodating. Tristan was willing to answer my questions and explain the work required. Although the service was more expensive than I had anticipated I Feel the work done was needed. More

Excellent service wait time and service manager and the price was OK. My service manager with Al and the dealership was close to my house. price was OK. My service manager with Al and the dealership was close to my house. More

Al and his tech were really great to work with. They provided a quick turn around and provided options to what I needed done. On top of getting it done a day earlier than expected. They provided a quick turn around and provided options to what I needed done. On top of getting it done a day earlier than expected. More

The service manager is nice. He called me to check in after my last review. He called me to check in after my last review. More

Always excellent service! Customer care is great. People are very friendly! I do recommend this dealership. Customer care is great. People are very friendly! I do recommend this dealership. More

Amazing service. The staff are welcoming, knowledgeable, and honest. The selection of vehicles is wonderful. The staff are welcoming, knowledgeable, and honest. The selection of vehicles is wonderful. More

No update on my suv. Not returning phone calls and lack of basic customer service. Suv kept there 8 days. I called 3 times and only got voice mail. Left my name and ph Not returning phone calls and lack of basic customer service. Suv kept there 8 days. I called 3 times and only got voice mail. Left my name and phone number. No email or text about the status of my suv. Had to go up to the dealership. They said they just got the diagnosis from the mechanic. This was on day 4. Took 3 more days to order parts and repair the sensor issue and a gauge. Poor customer service. More

Easy to schedule through the Ford app. My service rep, Al, has been top notch. Services have always been completed promptly. Very happy with the overall process. My service rep, Al, has been top notch. Services have always been completed promptly. Very happy with the overall process. More

I was charged $298 and problem still there service manager was no help Im done with bowditch manager was no help Im done with bowditch More