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Bowditch Ford - Service Center

Newport News, VA

4.6
458 Reviews

458 Reviews of Bowditch Ford - Service Center

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July 24, 2025

Made an appointment. For oil change they were right on time and very efficient.happy with their service. More

by VALSTANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

... warmth reception ... fast service ... great professionalism ... clean waiting area ... Tristan is simply the best representative of this establishment other than the helpful everywhere manage More

by sexualchocolate013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Al had me in and out in a reasonable time frame. Everyone I spoke with was very professional. More

by LITTLEDANE0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Service i would recommend this ford dealer any dayis awesome right on time. Treshton was wonderful More

by vhewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Al and the whole team provides best in class customer service each time I visit the location. Responding to phone calls, timely appointments and also such a friendly atmosphere in the shop! I love the wo More

by leh1579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Always know what to expect when you come in for service. A friendly atmosphere and great customer service More

by Stephen Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Trust this dealership for all my auto needs. The employees are great and welcoming. Very trustworthy! More

by carlwest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

My Ford Transit had drive train coupling problems I use it for business, took it in on friday July 18 and it was ready Monday July 21. WALTER HOLMES and His Team are outstanding with customer care! Thank More

by jamesriverinteriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Holmes
July 19, 2025

They are always helpful. See me asap. Al Cusano is so great and treats me like family. I would never go anywhere else More

by anniet0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

I had a 9:30am appointment. I left at 11:30am for an oil/filter change . Too long. I appreciate Tristan. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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