Back

Bowditch Ford - Service Center

Newport News, VA

4.6
459 Reviews

459 Reviews of Bowditch Ford - Service Center

Sort by
July 28, 2025

Am a repeat customer and have had them service my Ford for as long as I have had it. More

by JOHN.FLEMING1
Recommend Dealer
Yes
July 27, 2025

Awesome service! I appreciate being able to have my truck serviced on Saturdays, due to my work schedule. More

by tfgainey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday Service Advisor
July 27, 2025

The staff was welcoming and professional. Showed concern about my needs and put effort into getting into a vehicle. My salesman went above and beyond expectations. More

by Tarshawjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
July 26, 2025

It took awhile and three trips to the dealership to get the trade-in paid off. More

by jrmandan661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Cozzens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Parfitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

I appreciate being able to drop my car off the night before and have it ready before I go to work the next day. The customer service for for drop off is always great. More

by DOMINIQUE.MATTOCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Oil change was appropriate, improper tire rotation, only fluid that was topped off was wiper fluid, disregarded the rest of the fluids (coolant, power steering, and brake fluid). More

by jeremih_kulkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Excellent service team and advisor. Recommended a new set of tires, and they are perfect for my truck. More

by DIZZYREDNECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Very satisfied with my appointment and with the service of everybody I came in contact with I was in got it in at 7:30 without an appointment they took me in did what needed to be done to my explorer the o More

by wbl1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Giving it time and see if everything checks out. Other than that the mechanic was quick and hopefully completed the job correctly. More

by tlc2him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Al has always been taking care of our cars. That is why we have been going there for over 25 years. More

by CMHOYER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...