Bowditch Ford

Upon arriving, the enthusiasm and professionbal attitude of the staff was quite evident. The explanation of the various offerings was thorough as was the short training session inside the vehicle. The bot of the staff was quite evident. The explanation of the various offerings was thorough as was the short training session inside the vehicle. The bottom line is that my wife drove off in the car of her choice, and we were pleased with the entire process. More

Larry and Al always go the extra mile when it comes to customer relationship, they treat me more like a friend and always walk me thru what needs to be accomplished. My experience on Saturday, Jan 14th, 2 customer relationship, they treat me more like a friend and always walk me thru what needs to be accomplished. My experience on Saturday, Jan 14th, 2012 was outstanding, there service and support is why I am a Ford person today. Good luck Al with your Giants, nice coat by the way R, Ed Radcliff More

Excellent Customer Service. This is the second vehicle I have purchased from Bowditch Ford and I am extremely pleased. Every one was extremely helpful and very courteous. The entire dealership made buying have purchased from Bowditch Ford and I am extremely pleased. Every one was extremely helpful and very courteous. The entire dealership made buying my vehicle a very pleasant experience. More

What a wonderful buying experience! ALL of the employees were very respectful and took very good care of my needs. Thank you so very much! were very respectful and took very good care of my needs. Thank you so very much! More

Al is a great guy to work with for service,very accomodating. Could not beat the price for a set of tires anywhere else and the rewards point program is an added bonus. accomodating. Could not beat the price for a set of tires anywhere else and the rewards point program is an added bonus. More

Al and the team always do a great job! The location is convenient for me and I feel like they value my business. Keep up the good work! convenient for me and I feel like they value my business. Keep up the good work! More

The degree of professionalism is unsurpassed in both vehicle sales and service. My 2009 Ford Escape is the perfect vehicle for my family. Al Cusano and the Blue Team service identified a potential maj vehicle sales and service. My 2009 Ford Escape is the perfect vehicle for my family. Al Cusano and the Blue Team service identified a potential major problem (battery) and were able to repair the problem under my warranty. The Bowditch shuttle driver (Bob Pickrell) drove me to work and gave me his card with cell number to call for a ride back when my vehicle was ready for pick-up. I purchased my 2009 Ford Escape on December 18, 2008 from Dennis Cozzens and Susie Perry. I have recommended the dealership to several other individuals which have purchased Fords also. When I decide to trade, I will return to Bowditch for my next purchase. This dealership is very responsive to its customers, whether they are male or female. That speaks volumnes!!!! More

I called expressing an interest in my wife and I test driving a 2012 Focus after stopping by a couple of weeks earlier for a look at what you had on the lot. David got us in promptly and gave us the test driving a 2012 Focus after stopping by a couple of weeks earlier for a look at what you had on the lot. David got us in promptly and gave us the test drive. We were impressed with both the car and his knowledge of the vehicle. We detest pushy saleman, so talking to David was a refreshing change from other dealerships we had visited recently. He listened to what we both had to say and what we were looking for in the car. We initially were thinking of buying the "S" Model, and although you had none like that on the lot, he did a search for us to try to locate one. After some discussion between us three, we decided to look at an "SE" model that was available. We liked the upgraded features that this model had, and after some more friendly discussion we decided to try to make a deal on that car. Of course I wanted to get the car at the best price possible, but I also understand that you weren't going to give it away. David cut to the chase and showed us what I consider a fairly good deal without a lot of posturing, which I liked. Of course I would have liked to pay less, but I felt the deal was good for both you guys and us. We then dealt with Mike on the financing options, and he was both knowledgable and friendly. My credit is somewhere in the mid range because of past problems that were not exactly my fault (ex-wife), but I think he got us a decent deal on the financing. I didn't really say anything, but was a little disappointed that Ford Credit didn't take me, as I have bought three cars in the past and paid them all off, although it has been quite a few years since those loans. David contacted our insurance co. after Mike got us straight with registration and tags. The car was prepped for us and David put on our plates, gave my wife a lesson on the Sync system, and reiterated that if we have any questions or problems to not hesitate to contact him. Overall, I was very impressed with the whole experience of a situation that I had actually been dreading, that is, the actual purchase process. I would most definately recommend you guys to other people, and would give you first shot when I am in the market for another vehicle. Again, David and everybody I dealt with there werew excellent, and I hope to have the same experience with your service department. More

Bowditch Ford is an excellent dealership. THe sales transaction with Joe Garrity was smooth and easy. The service experiences with Al Cusano have been great also. THey both go above and neyond to make transaction with Joe Garrity was smooth and easy. The service experiences with Al Cusano have been great also. THey both go above and neyond to make sure that we are happy, satisfied customers. More

Overall I have been satisfied with all the services performed for both of our cars for several years now. I'm not a car person, so with any work I'm always very suspicious when it comes to work that i performed for both of our cars for several years now. I'm not a car person, so with any work I'm always very suspicious when it comes to work that is recommended that "needs to be done". The reason for the 3 in customer service is that when I asked for a price I'm always quoted a price that is "around this or that price." The only time I was quoted an exact price was when I bought my tires this past year. The only thing I can recommend is that if you have a customer rewards card, is that you check for coupons on the internet. I was quoted by two different people that a brake service would run anywhere from $250-$300, and that there was a $50.00 mail-in rebate. Turned out that when I checked for coupons on-line that Bowditch offered a brake service for $179.99 and I still got my $50 rebate though Ford. Now since they know I'm a regular customer and they must be aware of these on-line coupons. That's the reason why I always have the feeling that I'm being taken for my money, most of the time there is a better deal with a coupon, but they don't always notify you. If I wouldn't have checked myself, I would have overpaid at least by $100 for the same service. For the rest keep up the good work and overall I'm a satisfied customer. More