Bowditch Ford

I was lied to about the work and damage was done to the body. I took it in for the driver side door hinge to be replaced. Ben informed me the driver side finder needed adjusting also. I asked him what woul body. I took it in for the driver side door hinge to be replaced. Ben informed me the driver side finder needed adjusting also. I asked him what would that cost and he said it was already built into the est. I said ok. On Wednesday the following week I stopped by and asked them were they going to be able to finish it and was informed yes. That evening around four thirty or five I was told they were just bring it in to work on. So much for that.The next day around one or so I was contacted and told it was all ready. Upon looking at it I noticed the fender was never touched or adjusted and had to listen to more excuses. When I arrived at home the next day I decided to wash it. I noticed that paint was chipped off on the passenger side of the car and they had run over something that scratched the lower half of the car. I missed that when I picked it up. But I showed Ben that there were only three areas that had scratches and rubs on the new paint job. I also noticed I now have a door ding on the drivers side door. When I picked it up it was parked close to other cars. One was a total wreck and the other was junk. That l gave me a warm feeling all over. As far as I am concerned I should have taken pictures of the car all the way around it and also got everything they agreed to do in black and white. But in this day and time you shouldn't have to do this for a simple repair. The car sits kind of low to the ground and if you notice when you leave their lot and enter RT 17 there is a large dip with loads of marks where cars have rubbed across the drive way. I didn't go that way but went the other way on the side road . They either damaged it entering RT 17 or in there shop. More

Found the vehicle I was looking for at a good price and all of the personnel were very friendly and professional. Was not pressured the first time during the transaction. Very pleased. all of the personnel were very friendly and professional. Was not pressured the first time during the transaction. Very pleased. More

I gave Bowditch Ford a great review because friendliness of all there staff. I didn't feel pressured in any way and I felt like they went over and beyond the call of duty to make this a pleasant experience. of all there staff. I didn't feel pressured in any way and I felt like they went over and beyond the call of duty to make this a pleasant experience. I was expecting this to be a very nerve racking experience but because of Linda and the management there at Bowditch, it was one of the most pleasurable purchases I have ever made. I would definitely recommend Bowditch Ford to anyone looking to purchase a vehicle. More

I visited Bowditch the other day to buy my first car. The very first place i visited was a Hyundai dealership in Williamsburg, couldn't of had a worse experience. The deanship at Hyundai didn't even act like very first place i visited was a Hyundai dealership in Williamsburg, couldn't of had a worse experience. The deanship at Hyundai didn't even act like i existed even though I was the one paying for the car. It took 20 min for them to even greet my father and I. Then i was told they didn't have the car I was looking for. He instead showed me a car i didn't like and tried to push it on me. He then told me if i want the price lowered I would be waisting my time. I was ready to go. He then tried to offer a cheaper used car with a sun roof. Both of those things I made clear I didn't want. He then followed by a smart xxx remark and I have had it and left. We then went straight to Bowditch Ford, recommended by my best friend who had just bought a car from there the week before. We were greeted the second we got out of my car. They did not waist my time showing me cars I was not interested in. A man named Joe was my salesmen and Casey was also helping us.They were nothing but pleasant. The whole staff was talking to us and was so kind. We were offered a drink of our choice while we waited for the paper work. The staff showed me that my opinion mattered because I was the one paying for my car not my father, who was just there to help me. They found me the perfect car and gave me and amazing price on it. Being a college student it helped so much for them to get the car payments down to what I can afford. I was able to take my new car home that night. They asked me to bring it back the next day so it can be cleaned and they also taught me how to use the controls on the inside. They were very helpful and patient with my questions. I couldn't of asked anything more. I love my new car and i will never go anywhere else. Bowditch will be recommended to every person i know. More

Wonderful experience from the time I walked in the door and out.... Mr Kline listen to my needs as a person and what I needed for the safety of my family...they work with me of the price and they were not and out.... Mr Kline listen to my needs as a person and what I needed for the safety of my family...they work with me of the price and they were not pushy ....this was the fastest process of buying a car ever...everyone was friendly and answer all my questions...I will tell all my friends and family were to go to buy a car...thank you for everything never been more happy with a car :) More

I came to this dealership to look at a used Ford Escape. I called in first to get some number and spoke to a very nice girl on the phone who set me up with an appointment. When I arrived at the dealership, I called in first to get some number and spoke to a very nice girl on the phone who set me up with an appointment. When I arrived at the dealership, I worked with Henry and he really helped me out! He spent a couple hours with me, while I made my decision on whether I wanted to purchase the vehicle or not. More

Horrible experience lies and games nothing was real the was the same as brand new on a five year old vehicle!!!!! How can they do that to people ..ask for my keys back over 10x since I had given them to ap was the same as brand new on a five year old vehicle!!!!! How can they do that to people ..ask for my keys back over 10x since I had given them to appraise for the trade in. It was the most unpleasant experience and I will not be back Beware!!!! More

When I brought my vehicle in for service at the main store my vehicle was in and out in under an hour! When it was done my service advisor explained to me that everything went fine with my oil change an store my vehicle was in and out in under an hour! When it was done my service advisor explained to me that everything went fine with my oil change and tire rotation. I was treated very well by the cashier who took my payment an a quick and efficient manner. More

My wife and I visted here to try and trade in our vehicle My wife and I visted here to try and trade in our vehicle for a Focus. The salesman was for the most part fine although it took most of last week to My wife and I visted here to try and trade in our vehicle for a Focus. The salesman was for the most part fine although it took most of last week to try and put a deal together. The problem we owe about 5k more than our car is worth and our credit isn't great. Long story short,whenever they say we'll have to give you a call tommorrow, they never do, this is what burns my ... It's mainly the managers that don't give a you know what, why should they waste their time with us when they can make a sale off of the next person and put less work into it. I finally had to send the general manager,Casey an email and let him know what I thought. He was decent enough to get in touch with me. All of these dealerships are alike in my opinion. They pay for these big advertising campaigns to get people into their dealers but in the end they all do business the same. Most of them are all in bed with the banks anyway. It's nice to know everyday is a new day and new oppritunity to get our new car. More

3 Month old F150 with a dead battery three times. I hoped to be able to wait on it while serviced but was told by AL that this was not possible. I live 23 miles away and it is inconvenient to schlep b hoped to be able to wait on it while serviced but was told by AL that this was not possible. I live 23 miles away and it is inconvenient to schlep back and forth with another driver on short notice. They replaced a defective battery in warranty, and everything seems better. More