Back

Bowditch Ford

Newport News, VA

4.6
426 Reviews

11291 Jefferson Ave

Newport News, VA

23601

Directions

By Type

426 Reviews of Bowditch Ford

May 30, 2024

Wait time was very short and service was extremely professional price was within my budget More

by rooseveltjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
May 29, 2024

Had my rear brake pads and rotors replaced. Took about an hour and a half. Didn’t cost more than I expected it to. More

by ceceliag0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Tristen Brannon, Walter Holmes, Ken Nelson
May 27, 2024

Tristin was a rockstar! If I make an appointment for an oil change and tire rotation, I don’t expect to wait 2 hours. Also, when you say all of my tires are bad and I just More

by mharmon704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristen Brannon, Amanda Price
May 26, 2024

I have always had great customer service in particular Tristen and Mark the service manager. They have Ben responsive to my particular needs and have given me great advice! More

by COLDSTATEBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
May 25, 2024

I have been dealing with Bowditch Ford since 2004 and I take my car and truck to Bowditch for all service work. They have excellent service and specials. For service Al can't be beat. And others I have d More

by budgolf465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Cozzens, Linda Puglisse, Al Cusano, Tristen Brannon, Walter Holmes, Amanda Price
May 22, 2024

Always great and prompt service. Linda always takes care of me in sales and Al in service! More

by LPUGLISSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Puglisse , Al Cusano, Tristen Brannon, Walter Holmes, Ken Nelson, Amanda Price
May 22, 2024

Al Cusano is the best service manager I have ever worked with. He listens to the customer and ensures what needs to be done gets done, with no extra charges for unnecessary system analysis or unnecessary r More

by bednarek2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
May 20, 2024

Al is the best service writer in tidewater. He always makes sure my service is completed quickly and with the best possible price. The dealership is very clean and full of professionals willing More

by joseph.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
May 20, 2024

I have been using bowditch ford for over 30 years, Al and his team as well as the other associates have treated me awesome and with respect. I recently purchased a new explorer and Linda was fabulous and ve More

by addismae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Puglisse, Al Cusano
May 18, 2024

All personal were courteous and efficient. My wait time was reasonable and the quality was good. More

by mrbill_23601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Ken Nelson
...
16
...