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Bowditch Ford

Newport News, VA

4.6
426 Reviews

11291 Jefferson Ave

Newport News, VA

23601

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426 Reviews of Bowditch Ford

July 21, 2024

Prices are getting expensive to get work done Between diagnostic & charge for labor (each by the hour)- any major service is already a good $300. More

by wisegirlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
July 16, 2024

Bowditch Ford has always taken care of my F150 Ford. It is a 2011 and looks and runs Great! More

by Deborahrgarrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
July 12, 2024

Maintenance group is outstanding —quality work and delivered when promised. Be sure to ask for Al Cusano as your service manager ! More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
July 09, 2024

Totally dissatisfied with how the repairs to my F150 truck was handled regarding the ac heater box problem. It appears that it was all a fabrication, or I was just told a bunch of bull. I was and still More

by NHENRY54
Recommend Dealer
No
Employees Worked With
Ken Nelson
July 05, 2024

Always on top of their game. They continue to exceed my expectations! What a great team! More

by COLDSTATEBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
June 19, 2024

Service was exactly what I expected,very customer oriented,I felt I was a valued customer rather than a number More

by csheild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
June 18, 2024

Always a pleasure dealing with Al Cusano and his service team. His team sets the bar high for all dealerships in Hampton Roads. Appreciate the competence and professionalism that is always on display when More

by barry_creed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
June 14, 2024

Al make you feel a part of the family. He knows you by name and knows what to do to take care of you and your vehicle More

by CBEAUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
June 14, 2024

It was a good experience it was good to talk to AL service adviser great job. More

by chipman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
June 14, 2024

Good service and I look forward to return. Tristan is great and always up front about cost and time More

by BRAYBOYLARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
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