
Bowditch Ford
Newport News, VA
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428 Reviews of Bowditch Ford
I couldn't reached anyone at the service desk. I tried for an hour. So, I called sales and someone from service picked up. She had no idea about my car. The repair was to fix a slow leak at front I tried for an hour. So, I called sales and someone from service picked up. She had no idea about my car. The repair was to fix a slow leak at front right tire. I called Wynne dealer to get a hold of someone at Bowditch. Nothing, but soon with 15 minutes I received a called from the same woman. The tire would be fixed around noon. There was NO service advisors and the service manager worked for a couple of hours and then when home. This dealership has down in service BIG TIME. There is no excuse for this. I would be embarrassed that a customer had to call another dealership for help. I will be contacting BBB. More
Everything was explained to me. I requested an oil change, inspection, wiper blades replaced, and tire rotation. I was very happy with the service. I requested an oil change, inspection, wiper blades replaced, and tire rotation. I was very happy with the service. More
Tristan, did a great job handling my appointment. David Lopez the technician that performed the service, did so in a timely manner. It was an overall great experience. David Lopez the technician that performed the service, did so in a timely manner. It was an overall great experience. More
I have been a customer of Bowditch Ford going on 13 years. I have always thought that I have been treated honestly and fairly from buying our car or having my car and truck serviced by Bowditch Ford. years. I have always thought that I have been treated honestly and fairly from buying our car or having my car and truck serviced by Bowditch Ford. More