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Bowditch Ford

Newport News, VA

4.6
410 Reviews

11291 Jefferson Ave

Newport News, VA

23601

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410 Reviews of Bowditch Ford

August 09, 2024

everything was good, the only problem was the lack of communication and trying to reach someone about my update on the Bus when I was transfer over to the service department personnel. More

by kenny_hargrove
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
August 09, 2024

The service people were very friendly and professional. Time waiting was short and the work was done in a timely manner. More

by Don't have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
August 07, 2024

Bowditch Ford is the only dealership I trust to work on my cars. They’re the best! More

by KNCULVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
August 04, 2024

Bowditch always fits my needs into their schedule. I appreciate the complimentary state inspection because I bought my vehicle at Bowditch. More

by WEIGEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
August 03, 2024

I couldn't reached anyone at the service desk. I tried for an hour. So, I called sales and someone from service picked up. She had no idea about my car. The repair was to fix a slow leak at front More

by LIBJOHNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano, Tristen Brannon
August 02, 2024

Prompt, on time service, and people were very nice. Kept within appointment time while I waited. More

by STARKEY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Price
July 31, 2024

Al always takes care of me and has for many years and a number of different vehicles. Very pleased with the service. More

by tnangwife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
July 31, 2024

Al is always willing to answer any questions and let's us know what is needed and when. More

by Todd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
July 31, 2024

Everything was explained to me. I requested an oil change, inspection, wiper blades replaced, and tire rotation. I was very happy with the service. More

by bfudge1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano, Tristen Brannon, Walter Holmes, Ken Nelson
July 30, 2024

Tristan, did a great job handling my appointment. David Lopez the technician that performed the service, did so in a timely manner. It was an overall great experience. More

by JMSHANNON2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
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