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Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.4
1,184 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 1,184 reviews

May 15, 2024

I always get quality care from Al and all the technicians at Bowditch Ford. Good service at a fair price. More

by roadster01fan
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

Al always takes good care of us, and this time was no exception. Everything went very well. More

by solna8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024

Always friendly and great customer service. Al and the Service team are great to work with. More

by sbcollins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Great service from Al and his team. They immediately got on my vehicle and had me out sooner than I expected. More

by SOWDER_JMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Generally a good experience. However wiper blades were replaced as part of state inspection. A few days later I received an email saying my truck needed new wiper blades and to More

by VELOCIPEDE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024

Had to take back because backup camera didn’t work right,but they jumped right on it More

by realdeal1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024

Great dealership. I purchase all my cars from them. I would highly recommend them to all my friends. More

by Warren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Cozzens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024

Great service, my service advisor Alphonse Cusano got me in and out within an hour. I had state inspection and oil change done. Thanks Al More

by EUGENEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024

Could not explain the charges. The coupon I had STATED: Includes brake pads. But I was charged for the pads! I have been a Bowditch customer since the late 90's but will no longer More

by dlrichz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024

Bowdich has been servicing my car since May 2011 and it is still in great shape! More

by lindseyjonesltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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