Back

Bowditch Ford

Newport News, VA

4.6
428 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
Contact Dealership

11291 Jefferson Ave

Newport News, VA

23601

Directions

By Type

Showing 428 reviews

November 01, 2024

I always go to bowditch ford for service on all my vehicles because they do the best job More

by myerst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

First time purchasing a vehicle from this dealership. Everyone I worked with was professional and courteous. Extremely glad I chose them. Thank you More

by Lee Chapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Parfitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake
October 31, 2024

It took them 3 trips to fix my drivers window in my 2023 F-250 truck ! They left grease on the left front fender and 2 valve stem caps were missing when I got it back from the 2nd trip ! But it is fixed cor More

by bigjack6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

WHEN I WAS THERE LAST AL GAVE ME A BOTTLE OF CLEANER FOR MY ENGINE AND TOLD ME TO STOP BY WHEN I WAS ABOUT OUT OF GAS SO HE COULD ADD IT TO MY TANK. I DID SO AND OF COURSE AL WAS ON TOP OF HIS GAME AND CAME More

by rhall93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al
October 29, 2024

Car was not fixed very poor service at the dealership Very unorganized unhappy employees avoid this dealership More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Close to my sra. They need to let customers when policy changes instead of catching the customers off guard More

by dreamsjrb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Pick up and delivery service worked great. Services requested were performed. No issues at all. More

by wgregory2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Excellent service, and work is done on time. Ease of making appointments. Great service writers. More

by judrichson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

I have worked with these people for years. I have always come away satisfied with the service. More

by realtor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Brought my '22 F150 in for a computer problem. Diagnosis was difficult but Al and team stayed after it until the bad part was I'D and replaced. Very happy with the services. Thanks Bowditch Tech More

by 06SCOUT
Workmanship
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech who found problem
...
5
...