
Bowditch Ford
Newport News, VA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jay in the service dept was very courteous and friendly! Harold the driver was very professional. The car wash was excellent! Thank you for a great service! I appreciate the shuttle service so I didnt have Harold the driver was very professional. The car wash was excellent! Thank you for a great service! I appreciate the shuttle service so I didnt have to sit and wait there for a few hours. Overall, it was a good experience! More
GREAT EXPEREIENCE.THE TEAM WAS VERY THOROUGH,FRIENDLY AND HELPFUL. WE ARE ENJOYING OUR FIESTA.MISS PERRY'S EXPERTISE WAS INCREDIBLE AND SHE HAD OUR BEST INTEREST AT HEART. THE FINANCING DEPARTMENT HELPED HELPFUL. WE ARE ENJOYING OUR FIESTA.MISS PERRY'S EXPERTISE WAS INCREDIBLE AND SHE HAD OUR BEST INTEREST AT HEART. THE FINANCING DEPARTMENT HELPED US GET THE BEST PAYMENT POSSIBLE. WE WERE ABLE TO PURCHASE THE FIESTA AT AN INCREDIBLE DEAL. THIS WAS IN PART DUE TO THE GREAT EFFORT OF MISS PERRY!!!!! WE CANNOT SAY ENOUGH THANKS TO THE BOWDITCH FORD TEAM. THANKS!!!!! More
Al was well informed and knew exactly what service was necessary and what specifically I was asking him to do. Picking up my vehicle he explained what had been done and asked if I had any questions. My ca necessary and what specifically I was asking him to do. Picking up my vehicle he explained what had been done and asked if I had any questions. My car was as good as new and the entire process was painless for me because of his knowledge and his teams work. More
My husband and I have purchased our last 3 trucks from Bowditch Ford. We are very pleased with the vehicles and are even more pleased with the top quality service we always receive from Al Cusano and his Bowditch Ford. We are very pleased with the vehicles and are even more pleased with the top quality service we always receive from Al Cusano and his team. Al has always been very thorough with our vehicles and is quick to find any problems that need to be addressed. We completely trust his expertise and will continue to see him for all of our vehicle needs. Thanks Al! More
Al handled all my questions and arranged for the work to be done on my car. All I had to do was drop the car off and pick it up when it was done. As to quality of work, I must assume it is good because I be done on my car. All I had to do was drop the car off and pick it up when it was done. As to quality of work, I must assume it is good because I have never been left stranded on the road (knock on wood!. I do not know the name of the technician that actually worked on my car but I thank him. I did receive a call at my home to check up on the work that had been done. A message was left as I was not at home. I will call on Monday to reiterate the information provided in this review. More
Bowditch went out of their way to make us feel welcome. The representative had obviously prepared for our visit. The service included an overview of the dealership and an introduction to key staff - all o The representative had obviously prepared for our visit. The service included an overview of the dealership and an introduction to key staff - all of whom were very friendly. We left with the impression that Bowditch is a customer focussed organisation who place great store in their reputation. As a relatively large dealer they have access to all the facilities that a Ford owner might require. Not even Mercedes Benz made me feel this welcome. Very professional. More
I still drive across the tunnel cause I just love their quality of service for over a couple years. I wouldn't dare try someone else. Th prices and great deals never get and always have helpful ways of sav quality of service for over a couple years. I wouldn't dare try someone else. Th prices and great deals never get and always have helpful ways of saving you money. They mean business and have the job done right within a reasonable amount of time. More
All of my experiences at Bowditch Ford's service department and been great thanks to Al Cusano and his team. His knowledge of vehicle service and his customer relations are outstanding. He is alway department and been great thanks to Al Cusano and his team. His knowledge of vehicle service and his customer relations are outstanding. He is always recommending what is best for the vehicle and the customer. I had my truck in for new front brakes and during the service it was discovered that one of my newly purchased front tires had a nail in the side wall. Good catch!! The day after the service I left on a week road trip and had that problem not been discovered I would not have have as pleasant of time as I did. When service is needed I always ask for Al and his team. More
Susie was great to work with. The process of buying a car was quick and painless. My selection was located and prepped in very short order, and Susie walked me through the purchase, explaining all the d car was quick and painless. My selection was located and prepped in very short order, and Susie walked me through the purchase, explaining all the details and answering all questions. I would recommend Bowditch Ford to my friends. More
I visited Bowdicth to have my car inspected. I purchased my vehicle in January 2000 from Joe Gerrity. There have been a few maintenance items that have had to be taken care of over the years, but all in all my vehicle in January 2000 from Joe Gerrity. There have been a few maintenance items that have had to be taken care of over the years, but all in all service has been good. The service at Bowditch over the last 11 years has been exceptional. Thanks to Al Cusano and his team. More