Bowditch Ford

A very pleasant, no pressure buying experience, all made possible by your wonderful team there at Bowdicth Ford. Susie Perry is tops in her field. She was very persistent and professional. possible by your wonderful team there at Bowdicth Ford. Susie Perry is tops in her field. She was very persistent and professional. More

My wife and I went to Bowditch Ford in search of a good dependable car for her daughter and we were looking to spend around 3000. We were greated immediately by Jeff and he showed us a few used cars that w dependable car for her daughter and we were looking to spend around 3000. We were greated immediately by Jeff and he showed us a few used cars that were in that price range. We test drove a 2003 ford Taurus and loved it, it was clean and well maintained and we went in to start the long process of purchasing this car. Well come to find out we test drove the wrong car for the price and Jeff apoligized for the mix up and we went out and test drove the 96 Taurus and it was ok but not like the 2003, we brought the car home over night and opted the next day to purchase the 2003 despite it being a little more than what we wanted to spend. Jeff and Casey were awesome to work with and they went out of their way to make sure we were comfortable and offered any advice they had. We believe we made a well informed decision and to top that off the daugther loved the car. Every good story has a happy ending, right? More

I have given the dealer and sales staff the highest rating because of a demonstrated standard of excellence at every level. We were greated by a friendly and professional sales rep almost instantly upo rating because of a demonstrated standard of excellence at every level. We were greated by a friendly and professional sales rep almost instantly upon arrival( Ryan Wilke). It was obvious from the beginning Ryan and the sales team wanted our business and desired to determine our needs and what it would take for us to purchase a new vehicle.Because it took us two days to make our final decision we were assisted by Walter Holmes, who was always helpful and demonstrated first rated customer service skills. We also received exceptional service from Casey and Dennis Cousins. They worked effectively to ensure our requirements were met. We were completely satisfied by our experience and would highly recommend Bowditch Ford to anyone looking for a new or used car. More

I have been living in the Hampton roads area for two years and I was having my vehicle serviced at another dealership. I chose my previous dealership initially due to its convenient location and initial years and I was having my vehicle serviced at another dealership. I chose my previous dealership initially due to its convenient location and initially the service was fairly good. My vehicle is still under warranty and had some issues so I took it in for repair. After a month the same issue reoccurred. I took it back in and was told that there were upgraded parts, same problem as before, yada, yada, yada; we'll call you when we find out more. Three months and two trips to that dealership later I went to Bowditch. My patience gone I initially wasn’t hopeful. I had some issues making an appointment by phone, (bummer) so I booked an appointment on their web site and received confirmation via email (the best way to go). The service manager Al when I met him was great from the start. He along with the mechanic (Steve) actually take the time to explain what is going on, where it’s happening and why, right along with what they need to do in order to fix it. No fluff. A nice comfortable waiting room, they even stop in and give time updates if you’re waiting. Today I took my car back for the same problem again. They called Ford, to figure out how to fix it for good. I will definitely continue to be a patron of Bowditch Ford. More

Al and his team always do a great job! I appreciate the personal service that I receive each time that I visit Bowditch. Keep up the good work! personal service that I receive each time that I visit Bowditch. Keep up the good work! More

Al Cusano is a geat service manager. Probably the best I have experienced. He is the reason I continue to go to Bowditch and will consider purchasing my next car from them have experienced. He is the reason I continue to go to Bowditch and will consider purchasing my next car from them More

Al continues to provide excellence customer service. With the number of service options within the area, many are less expensive, but none are as honest and up front with the diagnosis. Worth the extra money the number of service options within the area, many are less expensive, but none are as honest and up front with the diagnosis. Worth the extra money spent. More

I was quoted a repair that was not needed. Another service center said the repair was not needed. Even if it had been needed, the price fron another service center was less than half of the Bowditch p service center said the repair was not needed. Even if it had been needed, the price fron another service center was less than half of the Bowditch people. They were clerly trting to rip me off. I will never go there again and will tell everyone I know to avoid this place. More

Al Cusano has always taken care of our cars and trucks, I can always rely on him to keep our vehicles in top working order and to only do what is required, we trust him. AL is the main reason that Bowditch i can always rely on him to keep our vehicles in top working order and to only do what is required, we trust him. AL is the main reason that Bowditch is the only place we go to for all our automotive needs. I also got the best price in tires for my truck recently at Bowditch thanks to Al. I cannot say enough good things about Bowditch I feel that I have always gotten the best deal and service. Thank you M.L.McPherson More

Driver window regulator assembly broke on a rainy day and received a professional and speedy repair that same day from Bowditch. Use to take my vehicle to Hall Ford but encountered too many negative service received a professional and speedy repair that same day from Bowditch. Use to take my vehicle to Hall Ford but encountered too many negative service experiences. So, I now drive the extra mile to receive a courteous and professional service from Bowditch. More