
Bowditch Ford
Newport News, VA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I could not have asked for a more caring person to deal with. He was completely professional and honest. Prefessionalism goes a long way with a person when they are putting trust in you to fix their car an with. He was completely professional and honest. Prefessionalism goes a long way with a person when they are putting trust in you to fix their car and give accurate information as to the problem and the cost. I would recommend to my friends and family this service employee over all of the others. Thank you! More
13 years with y'all now! Al takes care of my car like it was his own,providing timely service and wise advice to keep my "little gold dragon" running. was his own,providing timely service and wise advice to keep my "little gold dragon" running. More
Very pleased with how everything turned out. With into the dealership with my eyes on the least expensive car, but after Frank had talked to me. He managed to get a better car for my money for me. Excelle the dealership with my eyes on the least expensive car, but after Frank had talked to me. He managed to get a better car for my money for me. Excellent customer service and would recommend anyone to go to this dealership to get a car. They work with you so it is possible to get what you want if it is in your reach. More
I have allways brought my auto back to Bowditch since I bought it in 2005 for servicing because I like the friendly service,they always do the work well never had to take my auto back for rework. I would r bought it in 2005 for servicing because I like the friendly service,they always do the work well never had to take my auto back for rework. I would recommend this dealership to anyone I know. Thank you for a job well done. More
Al Cusano was as always great to deal with. We fully put our trust in him, and we are very satisfied with the service and the courtesy we have received at Bowditch Ford. our trust in him, and we are very satisfied with the service and the courtesy we have received at Bowditch Ford. More
Our experience was outstanding - everyone involved with the purchase or our vechile was patient, attentive and answered our questions and concerns promptly and with great satisfaction. the purchase or our vechile was patient, attentive and answered our questions and concerns promptly and with great satisfaction. More
The mechanic that worked on my car was very rude to me before I even got to say hello. He wouldn't answer any of my questions about what he did to my car and made me feel very uncomfortable and as though before I even got to say hello. He wouldn't answer any of my questions about what he did to my car and made me feel very uncomfortable and as though I was being blamed for the issue. Although the issue was resolved it was not necessary for him to talk down on me. I would not reccommend this to anyone. More
I wasn't planning on buying a new car Monday but when I brought my Mustang in to be serviced, the cost of repairs didn't seem feasible or reasonable (needed a new transmission) to justify repairing the car brought my Mustang in to be serviced, the cost of repairs didn't seem feasible or reasonable (needed a new transmission) to justify repairing the car. I had been looking over the past 6 months at smaller sized SUV's to trade. I guess I realized that morning that that would be the day I needed to buy a new car. I always trust Al's opinion and suggestions on repairs and cars. I bought my Mustang from Don 5 years ago and returned to Don to buy my new car. He was awesome in helping me find what was right for me. I already knew I wanted an Escape and to my surprise bought a 2012 Ford Escape. Becky and David were great in helping me get the Sync set-up. The Financial Guy (I don't remember his name) was very patient and worked out a great warranty package for me. To my surprise, I ended up with 0% interest through Ford Motor Credit, as I had with the Mustang! I'm glad I stayed with Bowditch so I can continue going to a service department that I trust! More
I visited Bowditch to replace my 2000 F150 XLT with a 2011 model. I made Bowditch my first stop because of the pleasant experience I had with them back in 2000. Other than a few new faces, I was happy to 2011 model. I made Bowditch my first stop because of the pleasant experience I had with them back in 2000. Other than a few new faces, I was happy to find that nothing had much changed. Bowditch Ford still has that small town dealership atmosphere. I did most of my homework on the Bowditch web site, so I had narrowed my choice to one of two 2011 F150 XLTs before visiting the dealership. David Truman promptly met my wife and I at the vehicles. David had a vast knowledge of the F150 line, and he did a great job of comparing and contrasting the two vehicles—in a language my wife and I could understand. We ended up choosing the XLT with the 3.5L Ecoboost engine. The staff at Bowditch was friendly and professional. No hard sales tactics were employed. David Truman and sales manager Dennis Cossins were honest and upfront throughout the process. I hadn’t even considered trading in my 2000 F150, but Bowditch made such a good offer I changed my mind. Overall, I would rate the experience at Bowditch Ford at 5 out of 5, but I would rate the price 4.5 out of 5. Let’s face it, there is no such thing as a great price on a new vehicle unless it’s free. I plan on being back at Bowditch Ford in 2021 to buy a new F150. More