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Bowditch Ford

Newport News, VA

4.6
428 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 428 reviews

December 15, 2024

Very nice and professional team. My truck was serviced without a problem. Had a nice clean waiting room for my wait. I really like the service team. More

by Peggy.Higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Very nice shop. Had the oil changed and state inspection and they even diagnosed an engine problem for me. Al even suggested how often i should get things done to k More

by 3n8fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Professional services and speedy transaction along with affordable prices and friendly service staff members there More

by Miss E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

I was very pleased with the maintenance service I received & Service Advisor Al Cusano did a very good job as always! Again I was 100% satisfied!!! More

by greg kline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Good people, friendly and helpful. However, I was there for over 3 hours waiting for a state inspection, oil change and tire rotation on my 2011 Ford Ranger. I would have taken a ride More

by jcoffman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Had my 2011 ford fusion towed to Bowditch because my battery died and when I replaced it. I was locked out by my cars anti theft system. My adviser was Al Cusano. It took about two weeks to get my vehic More

by marmstead20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Very friendly staff and no pressure ,they showed patience and gave me time to decide on the purchase More

by favortt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra,Paul
November 13, 2024

This was my first visit for my personal automobile and I was very satisfied with the service performed. More

by lmcarreiro64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Always good service. Service advisor, Ken Nelson, communicates clearly and quickly regarding issues with my vehicles. More

by jplrreb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Good and staff was very nice wait time was at least an hour and comfortable waiting room. More

by REBEKAHARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.