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Bowditch Ford
Newport News, VA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This is my second purchase fr Bowditch Ford and the 3rd time I have worked with Susie Perry - my aunt purchased a car fr her, too. Bowditch Ford & Susie are hassle-free - they do all the work for you. time I have worked with Susie Perry - my aunt purchased a car fr her, too. Bowditch Ford & Susie are hassle-free - they do all the work for you. It is wonderful going to a dealership knowing you can get what you want!! And, the best part, Susie takes care of everything!! She's highly professional, courteous, is very knowledgeable in her field. I wouldn't go anywhere else - I highly recommend Bowditch Ford and Susie Perry!! I've dealt with the Service Dept. since '07 - everything is always repaired the FIRST time - the personnel are friendly, courteous and go out of their way to complete the job. More
Every time we go to Bowditch Ford, the service is great! Everyone in the service department, as well as, the cashier are truly good to us. Our wait time is extremely good for the work done, and the atmosph Everyone in the service department, as well as, the cashier are truly good to us. Our wait time is extremely good for the work done, and the atmosphere of the waiting area is pleasant. Even the sales people that walk through are very friendly and always speak to us. We love Bowditch Ford and will continue to buy our cars from them. More
After 15 years of purchasing new Ford vehicles, Bowditch Ford is the first dealership to truly LISTEN to our automotive needs! We have found both the sales and service staffs to be exceptionally profession Ford is the first dealership to truly LISTEN to our automotive needs! We have found both the sales and service staffs to be exceptionally professional, personable, and approachable during each visit. Our continued thanks to the entire Bowditch Ford staff! More
Service Department is as crooked as they get. Escape Service Department is as crooked as they get. Escape broke down (spark plug came out) near their shop, so we had ti towed there for an estimate. The Service Department is as crooked as they get. Escape broke down (spark plug came out) near their shop, so we had ti towed there for an estimate. They said repairs would take over 5 hours. $700+ Also said it needed brakes and rotors to the tune of another $500. Suspecting they were up to something, we opted to bring it home and do the work ourselves. What the so-called pros said would take 5 hours, we had finished in just over an hour. Brakes were fine. Rotors too. Total cost to repair was just over $100. That's a net savings of about $1,100 over what would have been done if we'd taken them for their word. More
This has been a very positive experience for me and I have already recommended this dealership to friends!! The entire staff is exceptional, very polite, and very friendly. All of my needs were met whil have already recommended this dealership to friends!! The entire staff is exceptional, very polite, and very friendly. All of my needs were met while I was there. I will buy again when the time comes. Joe Garrity was great to deal with, very helpful, he met my needs in what I wanted in a vehicle!! More
Great customer service from the moment I made internet contact with Susie Perry, She was very attentive with my purchase request. Upon delivery the cae was presented in great shape and a full tank of gas. contact with Susie Perry, She was very attentive with my purchase request. Upon delivery the cae was presented in great shape and a full tank of gas. The left seat/right seat on all controls and interior features was flawless. Thanks James Baum More
We bough our 2002 Ford Ranger Edge from Bowditch Ford in february 2002 and had great reliability with it. We wanted to trade up and found a great 2005 ford Freestyle which fits our needs greatly. It is a february 2002 and had great reliability with it. We wanted to trade up and found a great 2005 ford Freestyle which fits our needs greatly. It is a beautiful cross between an SUV and a minivan. Casey and the staff at Bowditch have always been gret and personable. We feel like we are part of the dealership and not just a customer. Thanks for giving us a wonderful experience. More
I NEEDED TO PURCHASE A USED MIDSIZED CAR THAT WAS GOOD ON GAS AND CONFERABLE TO DRIVE(I DRIVE LONG DISTANCE AND AM 6'1") SUZIE TOLD ME TO COME IN AND THEY COULD WORK WITH ME AND GET ME OUT OF MY TRADE AT A P GAS AND CONFERABLE TO DRIVE(I DRIVE LONG DISTANCE AND AM 6'1") SUZIE TOLD ME TO COME IN AND THEY COULD WORK WITH ME AND GET ME OUT OF MY TRADE AT A PAYMENT I COULD AFFORD. SUZIE DID JUST THAT IT WAS A PLEASANT SHOPPING EXPERIENCE. More
I have followed Susie Perry all over the peninsula for the past 23 years buying cars and trucks from her. She is the most honest; straight shooting salesperson that anyone could ask to be around. If you d the past 23 years buying cars and trucks from her. She is the most honest; straight shooting salesperson that anyone could ask to be around. If you do not come away thinking that you got a good deal than you were not paying attention. In this, the 21 century, she can do more with a computer, and get you into a car faster than you can shake a stick. Susie talks highly of the service department. I believe her. She does not forget you after a sale. More
I really appreciated this dealership. Overall, it was a pleasent experience. The fact that it took 3 trips to the dealership to view the vehicle I wanted was a bit much. And, the vehicle had a few items pleasent experience. The fact that it took 3 trips to the dealership to view the vehicle I wanted was a bit much. And, the vehicle had a few items that needed fixed so I left it there a week but then it took an additional trip to get it done as promised. I think everyone was professional. Bottomline, if you promise something to a customer it's ok to fall short the first time, but not a second. Thank you for a great experience. More