Bowditch Ford

Bought my vehicle in for an inspection and you guys overcharge for your service … I will go as far and say you’re extorting people overcharge for your service … I will go as far and say you’re extorting people More

Always good service. Always tells you long it will take for service. Then you know whether to wait or catch their shuttle. Always tells you long it will take for service. Then you know whether to wait or catch their shuttle. More

I had an appointment at 8am in Monday, they said only half of their technicians showed up for work, so they needed another day. Service forgot to call me and did not return any of my calls. Three days go half of their technicians showed up for work, so they needed another day. Service forgot to call me and did not return any of my calls. Three days go by and no work done on vehicle. I had to keep calling for someone to answer the phone. Terrible customer service. Not only will I not get service done here I refuse to buy another vehicle and support them s company. More

⸻ I had a great experience with Al Cusano at Bowditch Ford. The service was excellent, professional, and made sure everything was taken care of efficiently. Thank you for going above and beyond! Bowditch Ford. The service was excellent, professional, and made sure everything was taken care of efficiently. Thank you for going above and beyond!” More

I have been a Bowditch customer since I bought my 2013 Escape in May 2014. I traded the 2013 in for a 2022 Escape this past January. I ran over a nail last week that punctured one of my tires. I took it t Escape in May 2014. I traded the 2013 in for a 2022 Escape this past January. I ran over a nail last week that punctured one of my tires. I took it to a nearby tire company that advised me that the tire could not be repaired and said I needed to replace all four tires because of the all wheel drive feature. I called my service technician at Bowditch and explained the problem and I was told to bring my car in for them to check my tire. When I arrived all the service technicians treated me like family! And my tire was repairable...and I did not need to buy any new tires. Thank you Bowditch for being the place I have trusted to service my cars for 11 years ..and I have never been disappointed! More

Always a great experience at Bowditch: quality work completed in a timely manner. Been using Bowditch for years and don't plan on stopping. completed in a timely manner. Been using Bowditch for years and don't plan on stopping. More

Al, was great he was always friendly with the customers and he was always coming out to let me and others the status of our vehicles. When it was my vehicle he came and talked to me about being real concer and he was always coming out to let me and others the status of our vehicles. When it was my vehicle he came and talked to me about being real concerned about my brakes and wanted to know what I wanted to do. I gave him my approval to have them fixed but the fact that he showed concerned made me feel like he takes great pride and care in his customers. I had a great experience. More

They were great at diagnosing the issue but I dropped off car Thursday night to get fixed Friday, which turned into sat. Had to cancel plans Sat morning because of this. Struts shouldn’t take 24hrs to replac car Thursday night to get fixed Friday, which turned into sat. Had to cancel plans Sat morning because of this. Struts shouldn’t take 24hrs to replace. Your shuttle couldn’t be found the first day I brought car in for service. I got tired of no one knowing where it was and waited roughly 30min for it and decided to just pay for an uber. My car also smelled like oil inside when I picked it up. Not cool. More

Lisa and the sales team was very helpful and very knowledgeable and worked with me to get a new vehicle. Lisa was the point person and she did a great job knowledgeable and worked with me to get a new vehicle. Lisa was the point person and she did a great job More

Lisa is simply amazing! I walked into the dealership in tears because my rental car was cancelled and I needed to get home to see my mother who is in hospice. Her smile, h I walked into the dealership in tears because my rental car was cancelled and I needed to get home to see my mother who is in hospice. Her smile, her empathy, her reassurance that everything would be ok her willingness to serve...truly extraordinary. The entire staff just awesome! Amazing, amazing, amazing. If you are buying a vehicle come and see Lisa!!!!!! More