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Bowditch Ford

Newport News, VA

4.5
647 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 647 reviews

August 23, 2025

Great service, Al got me in and out. The dealership was nice and clean. Everyone was courteous. More

by MSHUFORD1962
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Mr Al was my advisor and he was courteous and explained every maintenance issue and actions More

by e_hires2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Tristan in the service lane was exceptional. Al helped check my vehicle in and he was just so kind, patient, and gentle as I’m not familiar with going to the dealership. I will definitely be com More

by JoeyBagOfDonuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

I came in for an oil change and was charged 127. 40 to come home to a BOWDITCH FORD “the works” coupon for 89.95 What can we do to fix this?? More

by GTWNQT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

The technician broke my glove compartment door while in stalling my cabin air filter. Then return the vehicle back to me with a missing rims key. That was in the glove compartment. I’ll never take my vehi More

by kingcoley75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

The service is great, the people are great every vehicle I've owned came from Bowditch this is the best dealership on the peninsula.... More

by t
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Dealership does good work and I feel comfortable continuing to use them. I do feel as though communication is lacking and this causes inconveniences that didn’t seem to be addressed with any real co More

by Digvbal15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Bowditch did a good job with the service as requested how ever the Technician got in my truck with oil or grease on his shoes that the dealer had to have the carpet and pads cleaned. More

by NONE25
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

I was interested in selling a vehicle. I filled out the information online and was made an offer. I stopped by the dealer and in 30 minutes the transaction always complete. They even gave More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Lisa Trower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
August 19, 2025

The service department was friendly, professional, and efficient. They explained everything clearly and had my car ready sooner than expected More

by CHELSEA.REICHERT93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April and Josh Ware
1
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