Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bowditch Ford
Newport News, VA
529 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 529 reviews
July 02, 2025
They were great at diagnosing the issue but I dropped off car Thursday night to get fixed Friday, which turned into sat. Had to cancel plans Sat morning because of this. Struts shouldn’t take 24hrs to replac car Thursday night to get fixed Friday, which turned into sat. Had to cancel plans Sat morning because of this. Struts shouldn’t take 24hrs to replace. Your shuttle couldn’t be found the first day I brought car in for service. I got tired of no one knowing where it was and waited roughly 30min for it and decided to just pay for an uber. My car also smelled like oil inside when I picked it up. Not cool. More
by Kevin
Verified CustomerEmployees Worked With
July 02, 2025
Lisa and the sales team was very helpful and very knowledgeable and worked with me to get a new vehicle. Lisa was the point person and she did a great job knowledgeable and worked with me to get a new vehicle. Lisa was the point person and she did a great job More
by michael_banyan
Employees Worked With
July 02, 2025
Lisa is simply amazing! I walked into the dealership in tears because my rental car was cancelled and I needed to get home to see my mother who is in hospice. Her smile, h I walked into the dealership in tears because my rental car was cancelled and I needed to get home to see my mother who is in hospice. Her smile, her empathy, her reassurance that everything would be ok her willingness to serve...truly extraordinary. The entire staff just awesome! Amazing, amazing, amazing. If you are buying a vehicle come and see Lisa!!!!!! More
by Marsha Howell Jones
July 01, 2025
Scheduling service appointments is simple and service is typically completed in an expedient manner. Pricing is fair and reasonable typically completed in an expedient manner. Pricing is fair and reasonable More
by Dave.bolcar
Employees Worked With
June 30, 2025
Lmy service person Tristan is very professional and kind as well as knowledgeable . He always gets me in for service with in days of me calling . He’s awesome thanks Tristan ! Patricia Cain as well as knowledgeable . He always gets me in for service with in days of me calling . He’s awesome thanks Tristan ! Patricia Cain More
by Pcain040
June 29, 2025
Fast and very professional I will be bringing my truck back for maintenance again and again back for maintenance again and again More
by NO24
Employees Worked With
June 29, 2025
They did my state inspection quickly. Their service was A1. Best service I’ve received at a dealer for anything! Their service was A1. Best service I’ve received at a dealer for anything! More
by tyhayes121
Employees Worked With
June 29, 2025
Was able to be seen for state inspection on walk-in status and was out the door completed in an hour! Excellent service! status and was out the door completed in an hour! Excellent service! More
by dre64
Employees Worked With
