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Bournival Jeep - Service Center

Portsmouth, NH

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122 Reviews

122 Reviews of Bournival Jeep - Service Center

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February 19, 2021

Service was prompt and professional! Bournival is best in class for sales, parts and service I would def recommend to many others looking for Jeep’s. More

by rgriga55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Bournival Jeep responded

Thank you and thank you!!! Happy Jeeping Alissa

January 16, 2021

Keith was extremely helpful from getting the appointment scheduled, to making sure I had everything needed while I waited and through the checkout process. Communication was fantastic. More

by SN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Feb 16, 2021 -

Bournival Jeep responded

Thank you for making your appointments with us in service. We appreciate you. Enjoy the snow in your Jeep. Alissa

January 14, 2021

There have been multiple times I’ve had car troubles appear that need immediate attention. When I call to set an appt they have been so flexible! Letting me drop off the car at my convenience, run a dia More

by danimooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Bournival Jeep responded

Yes these guys work hard, thank you for noticing their work. May you be safe and warm through this winter. Alissa

January 13, 2021

Always wonderful, professional and friendly service! Appointments easy to schedule, work completed in timely manner and service calls to review any work to be done. Great bunch of people!! More

by Susan.schwartz520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Bournival Jeep responded

We are so happy you are happy with the service department. We think you are great too. Thank you. Alissa

December 26, 2020

Bournival is a Top Notch First Class Dealership From President Alissa Bournival to the Best Automotive Seller I have ever done Business with Fred Clark to Keith in Service......Alissa has built an incre More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alissa Bournvial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hollis
November 30, 2020

I had my 2017 Jeep Wrangler serviced at Bournival Jeep due to my ABS and traction control lights turning on. They were able to fix this by replacing my ABS sensor. They also recommended that I replace More

by Wrangler_23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Lavoie
November 11, 2020

Super friendly, took my jeep in for a check up. Was happy to wit the results! They are honest and trust worthy! Loved the ride to n from my job. Made it easy to drop off for repair! More

by Philip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020

Great dealership with friendly staff. Easy drop off and pick up. I was informed when my vehicle was ready. An excellent overall experience. I would recommend this dealership to anyone with a Jeep! More

by kuliga5
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fletcher
Jun 03, 2020 -

Bournival Jeep responded

John Thank you for bringing your Jeep in for service. It is always nice seeing you. JEEP ON and enjoy your summer. Alissa .

May 10, 2020

Always takes our calls. Figures out a way to fit us in if we have a more significant issue. We now have three jeeps purchased all at bournival. All because of Mike More

by Brian Walsh
Recommend Dealer
Yes
Employees Worked With
Mike Fletcher
May 18, 2020 -

Bournival Jeep responded

Brian Thank you for your continued patronage at our dealership. We appreciate you and thank you again on behalf of all of us Enjoy JEEPIN! Alissa

March 17, 2020

Best Jeep service by far! Although a bit pricey this service, Mike reassured me that what was done was important and needed To maintain my Jeep Wrangler More

by Everunning
Recommend Dealer
Yes
Employees Worked With
Mike Fletcher
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