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Bournival Jeep
Portsmouth, NH
591 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years!
At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 591 reviews
March 28, 2019
Service My interactions were positive and there was great communication. They kept me informed through emails and phone calls during maintenance. Would highly My interactions were positive and there was great communication. They kept me informed through emails and phone calls during maintenance. Would highly recommend their service! More
by Aslaven
Employees Worked With
March 20, 2019
Easy to work with. Fair and transparent sales. We ended up buying our 2016 Wrangler here and were very happy with the simplicity of the purchase, communication, delivery etc. Since then, I've also We ended up buying our 2016 Wrangler here and were very happy with the simplicity of the purchase, communication, delivery etc. Since then, I've also had the Jeep serviced there a few times and each time has been easy and on time. They know Jeeps and are a local, family owned business. Great group. More
by jreich711
Employees Worked With
Mike Fletcher
March 19, 2019
Wrangler Purchase Dale, Steve Tobey, and Mike Hollis are all a pleasure to deal with. Made the whole experience painless and the car looks fantastic when it was picked Dale, Steve Tobey, and Mike Hollis are all a pleasure to deal with. Made the whole experience painless and the car looks fantastic when it was picked up. Thanks to everyone ! More
by Dahhhhhhhhhhhhd
March 15, 2019
Best car buying experience to date! Fred and everyone I dealt with at Bournival Jeep were outstanding! At no point did I feel like I was being taken advantage of, and they worked hard to Fred and everyone I dealt with at Bournival Jeep were outstanding! At no point did I feel like I was being taken advantage of, and they worked hard to get me in the Jeep I wanted. I highly recommend Fred and Bournival as a whole. They made me a customer for life. Thank you all! More
by starrl
February 27, 2019
Great Experience Very happy with our entire experience at Bournival! The team was honest, up front, casual - not pushy! As a female buyer, they did not discount me. Very happy with our entire experience at Bournival! The team was honest, up front, casual - not pushy! As a female buyer, they did not discount me. Friendly to my children, as well! More
by Jrdiff
February 18, 2019
Amazing Team Fred and the team were amazing and never once did I feel pressured to move forward with a purchase. As a first time buyer, Fred truly cared about my s Fred and the team were amazing and never once did I feel pressured to move forward with a purchase. As a first time buyer, Fred truly cared about my specific needs and wants while following through every step of the way with the upmost customer service. Listened, listed and explored every detail in hopes for a common end goal of finding the right match! Went out of his way to offer pick up and drop offs times not standard to the dealership hours as I come from MA. Highly recommend Bournaval and will back for all services and maintenance. More
by Gbou1
February 13, 2019
4-Wheel Drive Serviced We had been experiencing light on dash indicating we needed 4-wheel drive serviced. As it turned out the part needed to be ordered (but covered under We had been experiencing light on dash indicating we needed 4-wheel drive serviced. As it turned out the part needed to be ordered (but covered under the Power Train). Installing new part took longer than expected, but Mike arranged for us to have a loaner so we could go about our working days. Our experience with Mike is always a pleasant one. Car now is working fine. More
by John.McBride2
February 10, 2019
Winch & winch guard installed Had a new Warn Winch & JEEP Winch guard installed on my 2018 Wrangler JLU Rubicon. John & Mike were very attentive to my concerns & needs with the win Had a new Warn Winch & JEEP Winch guard installed on my 2018 Wrangler JLU Rubicon. John & Mike were very attentive to my concerns & needs with the winch install & operation of it. Great Team. More
by Al
February 07, 2019
oil change Came in for my first oil change and they took it in right on time, It was a quick turn around and I was on my way. Mike is a great guy to deal with. Came in for my first oil change and they took it in right on time, It was a quick turn around and I was on my way. Mike is a great guy to deal with. More
by ajc
Employees Worked With
Mike Fletcher
February 01, 2019
Best services I love jeep and people here are so helpful and friendly! My salesman Rob is fantastic! He is professional, and Before we walk into the door he was the I love jeep and people here are so helpful and friendly! My salesman Rob is fantastic! He is professional, and Before we walk into the door he was the first one to Welcome us!!! Thanks!! In the service department, they are very friendly and helpful to us! Financial department Mike is awesome! Thank you all!:) More
by Tu
