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Bournival Jeep

Portsmouth, NH

4.5
591 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years! At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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2355 Lafayette Rd

Portsmouth, NH

03801

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Showing 591 reviews

January 15, 2020

Very easy and pleasant to deal with Dale and Fred made the deal very simple and I drove out with a brand new Rubicon, clean, stickered, and gassed up - ready to go in a short period of t More

by skirak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hollis
January 14, 2020

Could not be more pleased with everything and everyone Wow what an awesome experience... everyone displayed professionalism And Ur sales person Fred blew us away even today when I needed more help all w More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brocato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Bournvial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department , Phil Walter
Jan 14, 2020 -

Bournival Jeep responded

Don and Donna, Thank you so much for your purchase of your Grand Cherokee Altitude. Fred enjoyed helping you and appreciates the stellar review you wrote for him , and so do I. May you enjoy miles and miles of fun and happy memories with your Jeep. Alissa Bournival

January 06, 2020

Great experience and amazing customer service! Upon arrival at the dealership Ryan asked me a few quick questions to find out what my wants/needs were, and that day I drove away with the very first More

by NikiM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Murby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Murby, Jessica Gorman
December 10, 2019

Very good experience We bought a new Jeep Wrangler. I really appreciated Fred's courtesy, commitment and patience as we went through the process. Jessica was very helpful More

by Costin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2019 -

Bournival Jeep responded

Thank you for your purchase of your new Jeep Wrangler. How fun!!! We wish you all the best with your new Jeep and may you travel many roads and have many great adventures. Happy Holidays Alissa Bournival

December 09, 2019

Jessica is great. Great attention to detail. Well prepared. Great to deal with. Knows and understands her customers. I look forward to working with her again in the future More

by Jb921
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2019

Great car buying experience My wife and I recently bought a Jeep Grand Cherokee. We had the pleasure of working with Steve Tobey. Steve took the time to answer all our questions More

by Chapmancorey75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tobey, Mike Hollis
November 11, 2019

This was the best experience I’ve ever had purchasing a vehicle. Fred my sales person fabulous from beginning to end. Not pushy and listened to me and worked to get me into the Jeep of my dreams! The entir More

by dawnad2
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Best dealership in Portsmouth! Second time buying a car there and will continue to go there. Fred is a great salesman. Excellent customer service during every visit. More

by Chrism58
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Bournvial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Walter
Nov 04, 2019 -

Bournival Jeep responded

Chris, Thank you for purchasing your new Grand Cherokee from us. We all enjoyed working with you. Snow will be arriving soon and you will be ready for it!!! Enjoy. Alissa

October 05, 2019

6 to 8 weeks turned into 18 weeks for the gladiator I ordered but they all talked to me and kept me in the loop and the weight was worth it and we breezed through the paperwork fast and easy Thank you More

by Dcollins
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Blaisdell, Ian Mitchell
Oct 07, 2019 -

Bournival Jeep responded

Dennis, Thank you for being so patient during your Gladiator ordering process and thank you for being a great customer. We enjoyed working with you and your family. Alissa

October 02, 2019

Great Service- Great People I had a whirring sound in front left tire - Mike at service got my Jeep in the next day - all fixed. Alissa the owner always says Hi- so friendly- will always complete any sur More

by RIVARD
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Bournvial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fletcher
Oct 07, 2019 -

Bournival Jeep responded

Carol, Thank you for taking the time to write this review! We love it when you come and visit us. Happy Fall and all the best to you and yours in the upcoming seasons. Alissa

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