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Bourne's Auto Center

Daytona Beach, FL

4.8
887 Reviews

1720 Mason Ave

Daytona Beach, FL

32117

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887 Reviews of Bourne's Auto Center

November 24, 2017

Shatters used car dealership stereotypes! Hassle free, superior customer service, killer online price. Matt Poirier is a cut above. Flew in from NW FL and I would do it again! More

by Claudia S Butler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier
Nov 27, 2017 -

Bourne's Auto Center responded

We are honored we were able to earn your business all the way from NW Florida! Mathieu appreciates your recognition and amazing 5 star rating. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 24, 2017

Awesome Andrew was great to deal with. This is truly a no haggel no hassle dealership. Very fair trade in value. Price was as listed no surprises. More

by Hartrine640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Ben Poisson
Nov 27, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating. It was a pleasure assisting you with your purchase. The "No Hassle" experience you described is exactly what every customer should expect when shopping for a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 22, 2017

Friendly, Professional and Low Pressure We had found the vehicle online and recognized the low price compared to other dealers - because of this we liked the price is what you see posted onl More

by Metris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Charlie Bernstein, Ben Poisson
Nov 27, 2017 -

Bourne's Auto Center responded

"Friendly, Professional and No Pressure" is EXACTLY what every customer should expect when purchasing a vehicle from any our dealerships. We could not be happier that we were able to earn your business, 5 star rating and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 21, 2017

Excellent customer service and speedy transaction Found a 2013 Passat on Autotrader, contacted dealership and was immediately contacted back. Was able to bring in my trade, was offered a very fair tra More

by Zoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Charlie Bernstein
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored that you chose Bourne's Auto Center in Daytona Beach for your pre-owned 2013 VW Passat. We couldn't agree more that our customers time is very important and we want to get them in and out with the car as quickly as possible. Your high recommendation is extremely important to us and greatly appreciated. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 21, 2017

Honorable Although according to their advertising the cars go through a service inspection. My vechicle did not have a full inspection, but Ben in the service d More

by Happy consumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Charlie Bernstein, Ben Poisson
Nov 27, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. Each of our vehicles has a 115 multipoint inspection performed and all safety and maintenance items are addressed. From time to time customers will be interested in the vehicle before we have them time to complete all of these items, it is not ideal, but when it does happen we work to quickly address and complete the items. We appreciate the feedback and will use this to continue to improve. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Shopping made easy! Picked up my new explorer from Bourne’s. Andrew was my salesman. He made my whole experience so much easier than expected! No pressure to buy a car an More

by Jayvx2100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Charlie Bernstein
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with 5 stars! We are honored to have earned your business and truly hope your enjoying your Explorer. The "No Hassle" experience you described, with unaccompanied test drives, is exactly what every customer should expect when shopping for and purchasing a vehicle from our dealerships. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Excellent customer care Matt and Charlie provided excellent customer service and made the purchase of our Rogue very easy. Even though I lived 2.5 hours away, Matt was willin More

by MBLovell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Charlie Bernstein
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business from 2.5 hours away! Mat appreciates your recognition and I can assure you it was his pleasure assisting you with the purchase of your pre-owned Rogue. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Thank you Bourne Auto Team! Our salesperson, Andrei was excellent. He was helpful (when we needed it), friendly and honest. It was nice not to feel like we were being pressured More

by Krista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Bernstein, Andrei Thacker
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you!! We are thrilled we were able to earn your business and amazing 5 star review. The experience you described, "no stress, no haggling and great financing options" is exactly what we expect from our team and it is what every potential customer should expect. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2017

Top notch staff and experience Andrew and Charlie were excellent. Well informed, up front and honest with offers and what they could provide for us. The purchase of my new vehicle More

by Brian Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Charlie Bernstein
Nov 21, 2017 -

Bourne's Auto Center responded

Wow! Thank you for your business and amazingly kind words. We are grateful we were able to earn your 5 star rating and it was our pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 17, 2017

Used car purchase My dealer was extremely helpful in the purchase and car check (some sound in ignition) process which I would like to greatly thank for on More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Ben Poisson
Nov 21, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are happy our team was helpful and able to address and rectify your concerns. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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