Back

Bourne's Auto Center

Daytona Beach, FL

4.8
887 Reviews

1720 Mason Ave

Daytona Beach, FL

32117

Directions

By Type

887 Reviews of Bourne's Auto Center

April 22, 2019

Great folks to work with Due to my specific physical needs, the features, advantages and benefits I require in a vehicle are critical. I researched online reviews to find the More

by Beachbum94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Miner, Tunde Aluko
Jul 12, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! We are pleased that you found your experience with us lived up to our reputation! Patrick is an all-star sales professional and I can assure you that it was his pleasure to assist you with the purchase of your Mazda CX-5 Grand Touring. Please reach out to us if you have any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

April 22, 2019

Excellent Service Department I bought a 2011 Lincoln MKX in March 2019 and about a week later had an issue with the brakes. I spoke to the manager in the service department, Ben, More

by Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Poisson
Jul 12, 2019 -

Bourne's Auto Center responded

Leigh, thank you for your recommendation and 5-star review! We stand behind all of our vehicles and will make sure the issues associated with them are corrected. Ben is an excellent member of our service department and I can assure you that it was his pleasure to assist you with the repair of your vehicle's brakes. Please do not hesitate to reach out with any problems or concerns in the future. Thank you, Brendan Rockey Marketing and Social Media Coordinator

April 22, 2019

AMAZING! Couldn’t have asked for better service, Matt was an outstanding salesman and listen to all of my wants and needs for a vehicle, if you’re in the marke More

by parkerboy505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Tunde Aluko
Jul 12, 2019 -

Bourne's Auto Center responded

Thank you for recommendation and 5-star review! We are pleased that you found our service to be excellent, as every customer should expect that from our dealership. Matt is an exceptional sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle. Please do not hesitate to reach out with any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

April 20, 2019

Excellent My experience at Bourne’s was painless. Patrick made my experience much easier. I have recommended a friend to go there when she decides to purchase h More

by Letty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Miner
Jul 12, 2019 -

Bourne's Auto Center responded

Letty, thank you for your recommendation and positive review! We try to make the buying experience as painless as possible, and give customers a quick and easy transaction. Patrick appreciates your recognition and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out with any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

April 19, 2019

Car Buying Fast and friendly with no hassle about price and U know exactly what it costs and what your trade in is-not like KIA-very professional!!! More

by Midwaybob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli, Tunde Aluko
Jul 12, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review of your experience at Bourne's! The "no-hassle" pricing system allows our customers to know exactly what they will be paying and save time not having to hassle over the sale price. It was our pleasure to assist you with the purchase of your vehicle. Please do not hesitate to reach out if you have any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

April 17, 2019

Fantastic really quick and efficient service . I saw the car online , I made a call to Patrick at the Daytona location and he was a gentleman and a scholar very professional and attentive to the po More

by Rayblu2711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber, Patrick Miner, Tunde Aluko
Jul 18, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review of your experience at Bourne's! We hope to provide all of our customers with an efficient car buying experience, which is designed to be quick and easy. Patrick is a valued member of our sales team and I can assure you that it was his pleasure to assist you with the purchase of your vehicle. We look forward to assisting you when you are next in the market for a car! Please do not hesitate to reach out with any questions or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

April 17, 2019

Ned a check list of all items needed for trade-ins No second key, fuel tank on 1/8th no owners Manuel other than a little confusion on trade allowance over all the transaction was good. More

by PeterMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Richardson, Patrick Miner, Tunde Aluko
Jul 18, 2019 -

Bourne's Auto Center responded

Peter, I am sorry that you did not have a 5-star experience at our dealership. Delivering a vehicle to a customer with only 1/8th of a tank is unacceptable. We provide customers with all of the keys provided to us, and unfortunately some come to us with only one key. In the case where a customer would like additional keys, we are able to provide customers with our dealer cost to have another one made. We are glad that these things did not detract from your overall transaction, and we will use this to improve. Please do not hesitate to reach out with any questions or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

April 17, 2019

Easy, friendly and no pressure Me and wife had a very enjoyable experience. We had done A Lot of traveling to get there. Overall fast and friendly staff. We were not rushed or felt More

by Maui72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier, Tunde Aluko
Jul 12, 2019 -

Bourne's Auto Center responded

Thank you for the kind words and your positive review! We are pleased that you found our service to be enjoyable, and were able to purchase your vehicle in a timely manner. It was our pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out with any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media

April 16, 2019

What a Great Experience !! Matthieu was so easy to work with and so knowledgeable he answered all my questions and was very professional. There was no pressure and everyone wa More

by Dthomason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathieu Poirier
Jul 18, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! We strive to provide our customer with a no-pressure car buying experience to make shopping with us a great experience. Mathieu is an exceptional sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle. Please do not hesitate to reach out with any questions or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

April 15, 2019

Awesome So hands down the best car buying experience I have ever had very nice and outgoing guys that work there that are very helpful and are willing to help More

by AaronC19
Recommend Dealer
Yes
Employees Worked With
Andrew Segadelli
Jul 18, 2019 -

Bourne's Auto Center responded

Aaron, thank you for your recommendation and 5-star review! We will work with any customer regardless of their credit and find the perfect car loan company to suit their car finance needs. Our car purchasing process is designed to be quick and easy, so our customers can start enjoying their new vehicles sooner. It was our pleasure to assist you with the purchase of your vehicle and we hope to see you the next time you are in the market. Please do not hesitate to reach out with any problems or concerns. Thank you, Brendan Rockey Marketing and Social Media Coordinator

...
41
...