Back

Bourne's Auto Center

South Easton, MA

4.9
4,947 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,947 reviews

November 07, 2022

What an amazing smooth and fun experience. Jose is very understanding and knows how to work very well with customers. He was able to answer all our questions. Work with us on all different opt More

by Joshua.holmes024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, Joshua, and let us know if we can be of any more assistance! Mike Kelley General Manager

November 07, 2022

Kevy was an all around professional that was very helpful, caring and attentive. He made sure the process was smooth and easy!! Thanks Kevy!!! More

by Mooremchl82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Nov 07, 2022 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kevy to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Kelley General Manager

November 05, 2022

Excellent customer service! Kevy Lima was great, very helpful, super patient explained everything very thoroughly. I would recommend him and Bournes 100% More

by Erikalunna22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Nov 06, 2022 -

Bourne's Auto Center responded

Erika, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevy met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

November 03, 2022

We had been looking for a car for weeks, had been to a few dealerships. Bourne was incredible, no hassle. Everyone was very kind and informative. Jose answered all of our questions and was a great man to More

by M_allen0312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim,
Nov 06, 2022 -

Bourne's Auto Center responded

It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

November 01, 2022

Great customer service, David Pair help me with the entire process. First time buying a car and the process was extremely easy and fast. He was very patience and informative with the financing process, More

by j.ennifer3592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Bourne's Auto Center responded

Jennifer, Congratulations on your new vehicle! We are so glad that David had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

October 31, 2022

Very pleased with the dealership. They were straight forward and had everything ready for us when we arrived. They were very accommodating when our bank messed up our loan application More

by 162lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Oct 31, 2022 -

Bourne's Auto Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

October 29, 2022

Jose was great to work with. He was kind, patient, and professional. I didn’t feel any pressure and was comfortable asking lots of questions. Sean in finance was also wonderful. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

October 26, 2022

Jose was excellent to work with. Low key but very helpful. Everyone st Bourne was friendly and fun to work with😀😀😀😀 More

by Jcanney353
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Forsyth
Oct 26, 2022 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

October 26, 2022

Working with Jose Garcia was a breeze and he knew what cars were on the lot. He also was incredibly respectful of our budget, and worked hard to make sure we ere happy with our purchase. Shawn in financin More

by Sarah Rizz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Bourne's Auto Center responded

Sarah, Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jose, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

October 25, 2022

Walked in to look at a car and was immediately greeted by Jose. With a quick conversation about what I was looking for, he hit the ground running looking for exactly that. He was amazing and quick. Worked ou More

by trabbit1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad Jose and the team were able to help, and we hope to see you again! Mike Kelley General Manager

...
57
...