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Bourne's Auto Center

South Easton, MA

4.9
4,907 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,907 reviews

June 02, 2012

First timer car purchaser Very helpful sales man David Pair on used Infinity 04 FX 35 was helpful from start none pushy sales person Thanks .. More

by LLynch24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David pair
Jun 18, 2012 -

Bourne's Auto Center responded

We appreciate your business and that you took the time to review your experience. If you need anything at all please do not hesitate to contact us. Thanks Again, Michael Kelley GM

June 02, 2012

After finding a nice Audi A4 on their website, I headed to Bourne's Auto to test and buy the vehicle. I had a really good car buying experience at Bournes. Dan was friendly, answered all my questions clear More

by kagzwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Montani
Jun 18, 2012 -

Bourne's Auto Center responded

We hope you are enjoying your Audi! Thank you for business and taking the time to review your experience. You had the experience that we demand of our team everyday. If you have any questions or concerns contact us at 508-230-5885. Thanks Again, Michael Kelley General Manager

May 26, 2012

David was friendly, patient, not pushy, and very informative. It was a very stress-free purchasing experience. Great selection and prices. Couldn't be happier. More

by achoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2012 -

Bourne's Auto Center responded

We are thrilled you are happy with your purchase! David has been with our company since 2004 and we are lucky to have such a great employee. If you need anything at all, please do not hesistate to contact us. Thanks for taking the time to review your experience. Michael Kelley GM

May 22, 2012

Went to several other dealers in the area and Bourne's Auto Center was by far the best. Our sales experience with Tim was great. They had a great selection of cars that we were looking for in our price More

by epm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealership. We are honored that you choose Bourne's to purchase your pre-owned vehicle. If you have any questions or concerns please contact me. Thanks Again, Michael Kelley General Manager

May 17, 2012

I just purchased my 4th car from Bournes. They have a great selection, great pricing, and a no pressure/friendly environment. David was a very knowledgeable and helpful sales associate, while Shawn got More

by choule01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 22, 2012 -

Bourne's Auto Center responded

Thank you for your continued business. It is the repeat and referral business that has fueled our tremendous growth over the past 10 years. If you have any questions or concerns please do not hesistate to contact me. Thanks Again, Michael Kelley General Manager

May 03, 2012

After searching the internet for quite some time, I finally found a vehicle I was interested in here. Went down to look at car, drove it and began the deal. It was very quick and very pleasant. Glen More

by luztone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Johnson
May 03, 2012 -

Bourne's Auto Center responded

Thank you for the 5.0 rating! We look forward to seeing you and all of your referral customers in the future. If you need anything at all, please do not hesistate to contact us. Thanks Again, Michael Kelley GM

April 29, 2012

I would recommend Bourne Auto Sales due to the customer service. I was thrown into buying a car because I was in an accident which totalled my previous vehicle. My schedule is hectic and I had a short am More

by sfuller1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2012 -

Bourne's Auto Center responded

Suzanne, Thank you for taking the time to write about your experience here at Bourne's Auto Center. We are happy that you choose us to purchase your pre-owned vehicle. It sounds like it took a little time for us to make the vehicle 100% correct for you and for that, I apologize. The service needs for each pre-owned vehicle vary greatly based on a number of factors, but we certainly want to be sure that every vehicle is up to our standards and our customers standards. If you need anything in the future, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 18, 2012

David Olson was great to work with, easy, got me the information I needed quickly and didn't put any pressure to make the sale. They let me take the car without any questions to CT for my mechanic to i More

by mkbryant11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 19, 2012 -

Bourne's Auto Center responded

We are glad that we made your long distance purchase seemless. It is certainly a little more difficult and we are honored that you entrusted us to handle this vehicle transaction for you. If you need anything at all, please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

April 08, 2012

I felt Glen Johnson was very helpful as well as other associates at Bourne's. Very quick to answer the phone and direct my call. All over I would highly recommend this dearlership. More

by Kim LoIacono
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2012 -

Bourne's Auto Center responded

Thank you for your business and your high recommendations. We instill in our sales associates to be accountable and contactable. If our customers can not reach us in a timely fashion we cannot possible offer the superior service we demand of ourselves. If you need anything at all please contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

April 02, 2012

Matt was very attentive and contentious to us during our recent sale and delivery process of our LR3 . I found him to be trustful and he tried to always put the customer first. He was apologetic when the LR More

by peter V L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Smith
Apr 19, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. If we do not feel a vehicle is ready for delivery by our quality standards, we will not let allow it to leave our dealership. Sometimes, that can be discouraging to customers, so we appreciate your patience and understanding. If you need anything at all, please do not hesistate to contact us. Thanks Again, Michael Kelley General Manager

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