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Bourne's Auto Center

South Easton, MA

4.9
4,907 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,907 reviews

July 03, 2012

Simply the best! Have you ever walked into a car dealership and not had to play the "let me go talk to my manager game?" Well I might sound like an infomercial but you wont at Bourne's. At first I w More

by R.Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 04, 2012 -

Bourne's Auto Center responded

WOW!!!!! We will certainly contact you when it comes time to shoot our new commercial! We are honored to have earned your business, three times! If you have any questions or concerns please contact me directly. Thank you for taking the time to write such an amazing review. Michael Kelley General Manager

July 03, 2012

Glen was extremely helpful and friendly. Did not feel pressured into buying a car and felt very comfortable with the staff. Overall it was a great experience. More

by nicmarie87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 04, 2012 -

Bourne's Auto Center responded

Thank you for giving us a 5.0 rating! We are glad you had the experience that we demand of ourselves every day. If you have any questions or concerns please contact us immediately. Thank you for taking the time to review your experience at Bourne's Auto Center. Michael Kelley General Manager

July 02, 2012

Dave was FANTASTIC! He walked me through the process of buying my car. I felt the deal was fair and Dave made it quick and easy. I would definitely recommend Bourne's Auto Center and Dave to anyone looki More

by elizabethczarnecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2012 -

Bourne's Auto Center responded

Allowing us the opportunity to assist you with your pre-owned vehicle purchase was FANTASTIC! We are truly grateful that you choose Bourne's Auto Center to purchase your vehicle. There are many options when it comes to purchasing a pre-owned vehicle and were are truly grateful that we earned your valued business. If you need anything at all please do not hesistate to contact us. Thank you for the 5.0 rating! Michael Kelley General Manager

June 27, 2012

I traded in my BMW 330i for newer BMW X3 and they gave me a really good price on both vehicles. Overal very good experience and very friendly customer service. More

by dimoboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and your 5 star rating! If you have any questions or concerns please contact us immediately. Thanks Again, Michael Kelley General Manager

June 25, 2012

I have bought a number of used cars in the past and had only bought from private sellers as i did not like all the politics of purchasing from a dealership. I had an idea of the car I wanted and went onlin More

by wjaros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are thankful that we had the opportunity to earn your business. Many people considering purchasing from a private party and we are glad that you found the benefit of purchasing from a licensed dealer. There are MANY benefits to purchasing from a licensed and bonded dealer including the Massachusetts Used Vehicle Limited Warranty, providing clean title, registry paperwork and much more. Bourne's provides a 90 day warranty on EVERY vehicle we sell, free Carfax Reports, loaner vehicles, and in house Motor vehicle registry. Thank you for taking the time to review your experience. Michael Kelley General Manager

June 24, 2012

My wife was looking to purchase a 2008 Infiniti G and we found a number of good ones to select from at Bourne's. Our budget was tight--and she really wanted red--so David Olson kept us in mind as Bourne co More

by MazdaRob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
Jul 03, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. I think the credibility of your review is quite high considering you purchased the vehicle 8 months ago. Also, you had a small issue and our ASE certified technicians remedied the issue with no charge to you. We are glad you are enjoying your new vehicle and look forward to having the opportunity to find you your next vehicle. Thanks Again, Michael Kelley General Manager

June 20, 2012

David was great! He was very friendly and helpful. This was my first experience with a car sales person who was not trying so hard to "sell" me whatever thay had to offer but rather seemed to just want to More

by drobi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 03, 2012 -

Bourne's Auto Center responded

We are thrilled that you had a great experience at our dealership. It is a bit cliche but we truly do help people purchase a pre-owned vehicle as opposed to sell them a vehicle. We look forward to your glowing recommendations and the referrals. If you have any questions or concerns please contact us. Thanks Again, Michael Kelley General Manager

June 19, 2012

I found the entire experience at Bourne's much different from other car dealers. The employees I dealt were very professional, knew their job very well and helpful. I did not feel that I was being "sold" More

by marcar509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealership. It was a pleasure assisting you in your vehicle purchase, we realize that there are many choices when it comes to selecting a dealership and are grateful that you choose Bourne's Auto Center. If you have any questions or concerns please do not hesistate to contact us. Thanks Again, Michael Kelley General Manager

June 19, 2012

From the moment I walked into Bournes, I did not feel pressured to buy a vehicle or feel like someone was telling me what I wanted to hear. I was given time to look at the specific vehicle I came for, wi More

by skcloutman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2012 -

Bourne's Auto Center responded

We look forward to your future business! We are glad that you enjoyed our laid back approach. We attempt to make sure that every customer purchases exactly what fits their needs. If you need anything at all please contact us. Thanks for taking the time to review your experience. Michael Kelley General Manager

June 08, 2012

Got my 1 st car and now I have the best one at work which is pretty awesome because I am the youngest ! Everyone was really helpful and prices were very good, car very clean. Family and friends have got cars More

by Breeza91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2012 -

Bourne's Auto Center responded

We are honored to have our sticker on the nicest car at your work! We are grateful that we were able to assist you with your pre-owned vehicle purchase. If you need anything at all, please contact us at 508-230-5885. Thank you for taking the time to review your experience. Michael Kelley General Manager

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