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Bourne's Auto Center

South Easton, MA

4.9
4,907 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,907 reviews

September 24, 2013

My husband and I bought our last two cars from Bourne's. The best part of the buying process is that there are no surprises. What you discuss is what you get. I test drove my new car on Sunday a More

by Geraldinep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We are thrilled you were happy with our process and we were able to get the vehicle to you the next day. You had the experience that we demand of ourselves each and every day. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 24, 2013

I was in the market for a 7 passenger pre-owned SUV and Bourne's had a very good selection of various brands to choose from. I finally settled on a GMC Acadia that had low mileage and was in very good cond More

by Tillie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Sep 25, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. I have spoken to the reconditioning department and told it to tone the fragrance down a touch, thank you for the input. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 18, 2013

I had a great experience at this dealership. I walked in and was greeted by the lovely receptionist, waited about 10 minutes and we got to talk to our guy. I test drove the car that I wanted to buy (twice) More

by DanielsonGomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the guys name but he was great!, Mike Clark
Sep 25, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! You had the experience that we demand of ourselves everyday and that is fantastic. We look forward to assisting you with your Nissan GTR when you are ready! Thank you for taking the time to review your experience. Michael Kelley General Manager (508)230-5885

August 31, 2013

We had a great experience at Bourne's. David helped us to find the perfect car for our son to take to college in NC. I loved the no-hassle pricing and there was absolutely NO PRESSURE to make a quick More

by MJBRCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 03, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We are happy that you were able to find the vehicle that fit your needs. We look forward to assisting you in a few months with your next vehicle purchase. Thank you for taking the time to review your experience. Michael Kelley General Manager

August 24, 2013

My intentions was to put out feelers for puchasing a used car. My cousin told me about Bourne's Auto Center and I checked out their website, filled out my criteria and found the exact car I had been looking More

by FrancineButler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Machado
Sep 03, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We are happy that we were able to provide you excellent financing and the vehicle that fit your needs. If you have any questions or concerns, please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

August 20, 2013

Going in to the dealership, I had already browsed their car options online and found one I liked. It was a quick process from there. Jake went over the car's history with me and I took a test drive. Overal More

by amulvey44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Aug 21, 2013 -

Bourne's Auto Center responded

Thank you for your 5.0 Rating. It is our goal to be efficient but also provide the customer service you need. We look forward to your recommendation and providing those customers with the same level of service. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

August 20, 2013

My experience was good - nothing outstanding but I did appreciate the hassle-free experience and the semi-quick turnaround time on the deal, paperwork, and turning over the car keys. More

by eguarino7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. Thank you for the honest feedback. We are glad that your enjoyed our hassle free experience and we were able to turn around the vehicle quickly. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 14, 2013

I was extremely satisfied with the level of service i received and also how friendly and easy it was to work with Jake to find the vehicle i wanted. I would say this was my least stressful and best cust More

by mjstevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Aug 14, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! Your experience is what we strive to provide every day. We are fortunate to have great employees like Jake. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

August 12, 2013

The entire experience of purchasing a used car through Bourne's was very smooth. Mike coordinated the driving tests along with Jake. Even though he was very busy managing, he was very attentive. He is per More

by Kassiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark, Jake Nevens, Andrew Gesner
Aug 14, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We understand that there are many options when it comes to purchasing a pre-owned vehicle and are truly honored that you choose Bourne's Auto Center. If you have any questions or concerns do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

August 07, 2013

I found This dealership online, they had great prices!!! Quality cars!! there was no haggling with the prices which I knew upfront, but I think they would have help me with my trade in if I needed the trade More

by CharRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Aug 08, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We have ordered your spare tire and it should be in any day. We will be happy to take a look at your trim piece and fix what is necessary. If you do not hear from our service department in the next day or two please contact me directly. Thank you for taking the time to review your experience. Michael Kelley General Manager (508)230-5885

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