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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

May 08, 2023

I have several family members that has bought cars from Bourne, went onto their web site seen a car we liked, and we went there for our first time, Met with Jose G, he set us up for a test drive , we decid More

by jbohan48
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2023 -

Bourne's Auto Center responded

It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

May 07, 2023

Kevy and everyone were delightful and helpful to meet, I and just love my Sonic. More

by kennyb16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings, Kevy Lima
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May 08, 2023 -

Bourne's Auto Center responded

Kenny, Thank you so much for your kind words for Kevy, and for taking the time to leave us this wonderful feedback! Congratulations on your Sonic! Mike Kelley General Manager

May 08, 2023 -

kennyb16 responded

Hi Mike, My first experience with "Bourne's Auto Center," will definitely not be my last. Everyone was just super. It was worth the drive and time for me to get to know just how wonderful the dealership is. Best for 2023 with good health and happiness. Ken PS I always mention your dealership whenever someone asks me where I purchased the car.

May 08, 2023 -

Bourne's Auto Center responded

That's Awesome! Thank you so much!

May 06, 2023

Jose Garcia we truly appreciate your enthusiasm and support. You made this process run smoothly and uncomplicated. You didn't make us feel rushed. All of our questions were answered with the utmost imp More

by Vivancruz
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2023 -

Bourne's Auto Center responded

Thank you, Vivian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

May 05, 2023

Best car buying experience we have ever had. Jose and the other staff at Bourne’s were so helpful and friendly without pressuring us in any way. We received a very fair offer for our trade in an More

by abbeymac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2023 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

May 03, 2023

So happy with my recent purchase from Bourne’s Auto Center. Everyone that I interacted with there were very helpful and friendly! Don’t hesitate to buy your next car from these awesome people at Bourne More

by Winsor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabelle
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May 03, 2023 -

Bourne's Auto Center responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

May 03, 2023

Quick and easy process. Very helpful and friendly. Great no pressure dealership definitely recommend Bourne’s Auto! More

by AP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

May 02, 2023

Had a great experience at Bourne Auto. Jose was friendly and very helpful. Will recommend them to family and friends More

by Gerry outure15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Bourne's Auto Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

May 01, 2023

Jose was wonderful to work with. He was knowledgeable and accommodating to my situation, which made the process quick and easy! More

by anoliver89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to Jose and hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

April 30, 2023

Everyone did what they could to make me love my new car and be satisfied. More

by kennyb16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Report | Print
May 01, 2023 -

Bourne's Auto Center responded

Congratulations on your new purchase, Kenny! Thank you for the review. We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

May 01, 2023 -

kennyb16 responded

Morning Mike, I enjoyed my long visit to the dealership and was so pleased with the kindness and courtesy shown to me by all the individuals I had the pleasure of meeting. I will continue to tell my friends about your dealership, and I certainly look forward to meeting all of you again when I am looking for another used car to replace my beloved 2019 Chevrolet Sonic LT/RS. God Bless and a safe and healthy 2023 to all. Sincerely yours with warm thoughts, Ken Bedard

April 28, 2023

Second time coming back to Bournes for a Mustang and my second time working with Jose. Great experience once again! More

by nbarnes9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Bourne's Auto Center responded

Thank you for taking the time to leave us a five-star review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bourne's Auto Center; we look forward to having you as one of our valued customers for many more years to come. Congratulations on the purchase of your new Mustang! Mike Kelley General Manager

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