Bountiful Mazda
Bountiful, UT
Filter Reviews By Type
Showing 452 reviews
I wrote a review last night and after waking up, I need to say something else because I didn't say that Jason our primary sales person had a bad attitude from the start with us. Treated us with a down si to say something else because I didn't say that Jason our primary sales person had a bad attitude from the start with us. Treated us with a down side questions negative about bringing back an aveo that just happened to have ticking sounds and hot odor from under dash. I previously spoke to Dallas first and he said just bring it back and wanted to make it right. Great! He did. Jason stepped up to close the deal to my surprise. OK well then he didnt really connect with me cause my wife was the decision maker. I would like to say I was on ksl for 2 days looking for cars and was just helping her. Didnt need to ignore me Jason. This guy represents your company. just thought you should know. Rick More
Dallas was recommended by a friend as one who is honest, so I called him to see if he could locate a used pickup for me. He asked the pertinent questions and informed me that they didn't have one on the lo so I called him to see if he could locate a used pickup for me. He asked the pertinent questions and informed me that they didn't have one on the lot at that time but he would inquire of othe dealers to see what he could find for me. Within hours he returned my call with a pickup located and offered to have it available for my inspection the next morining. The truck was within my price range and mileage specifications. When I arrived Dallas met me in the lot and I was immedieatly at ease with him There were a few scratchs on the truck and a cracked front window which Dallas pointed out and informed me would be taken care of by the dealership. We took the truck for a test drive and Dallas was very informative as we drove and when we were through I was ready to buy. AFter I had purchase the truck for a week I noticed that the battery was a bit corrodided and a tire had a slow leak so I called the service department. The service manager informed me that since the truck had come from another lot that it most likely missed cooming through his shop and please bring it back so he could take care of which I did and I'm very pleased with the way I was treated. The touch up on the scracthes was done and the crack on the window was taken care of without a call from me. Overall a wery pleasent experience for me. And I feel the price was fair. More
My wife and I just recently added a new addition to our family, so we needed a vehicle that would accomodate us all. We had an excellent salesman & staff that took care of our needs and made sure we left v family, so we needed a vehicle that would accomodate us all. We had an excellent salesman & staff that took care of our needs and made sure we left very happy with the right vehicle. Thanks again. More
In jun 08, bought a new Mazda 6 from this dealership and what a fantastic experience. I've purchased MANY new vehicles in the 45 years I've been alive and this is, by far the best experience yet. Trade wa what a fantastic experience. I've purchased MANY new vehicles in the 45 years I've been alive and this is, by far the best experience yet. Trade was right on track with Manheim (auction) actually more than the auction price and the price of the vehicle was great. After first oil change I came back to free rotation, free flat repair and a clean vehicle. Would recommend so much that in Jan 09 I bought another one, a new CX-9.... Again, trade was right on track, price was way below invoice because of the incentives and honestly, I'd recommend this dealership to everybody. It pays to do your research first but if you think NADA is the way to go for your trade, they're way above actual value. If a dealership can buy the same vehicle at the auction for 5000 less, why give you more? So, those who think you got ripped off on your trade, sell your car outright next time and you won't have a problem but paying tax on your money down. These guys are honest as the day is long!!! More
I gotta chime in one more time.... Do you think these dealerships are in it to go broke? They have to make money. Why would they sell you a vehicle wholesale and give you retail for your trade? How wo dealerships are in it to go broke? They have to make money. Why would they sell you a vehicle wholesale and give you retail for your trade? How would they make money? Unlike other dealership I've dealt with around here like Cutrubus and a few others, Bountiful Mazda is VERY fair. They sell many units and make a little of each person. So, did you get ripped off or were you stupid? Don't blame your ignorance of the sales game on getting ripped off, educate yourself, go in, lay everything on the table and leave with your new car.... So, guys grow up... More
It's blatantly obvious that the first few reviews were It's blatantly obvious that the first few reviews were written by bountiful mazda. there is no way by chance that the first 3 gave perfect 5's a It's blatantly obvious that the first few reviews were written by bountiful mazda. there is no way by chance that the first 3 gave perfect 5's all the way across. For that reason alone, I am not going there. Besides, they totally screwed my sister in law on a mazdaspeed3 and jacked up her payment 60 dollars more at the last second. forget them. More
IT WAS REALY FUN FOR A CHANGE. I HAVE BOUGHT OTHER MAZDA'S FROM THE SALT LAKE STORE, NEVER AGAIN. BOUNTIFUL MAZDA DID NOT WORK ME OVER. I WAS GIVEN A GREAT PRICE ON MY TRADE (ABOVE BOOK VALUE). THE SE MAZDA'S FROM THE SALT LAKE STORE, NEVER AGAIN. BOUNTIFUL MAZDA DID NOT WORK ME OVER. I WAS GIVEN A GREAT PRICE ON MY TRADE (ABOVE BOOK VALUE). THE SERVICE AND PROCESS WAS EASY AND ENJOYABLE. I EVEN MET THE OWNER. IT IS WORTH THE DRIVE! More
WOW I found a dealer that keeps its word. I bought the vehicle over the internet, got an out the door price and went with their financing through Mazda Credit. Dahles just played the game. I will send all vehicle over the internet, got an out the door price and went with their financing through Mazda Credit. Dahles just played the game. I will send all I know to Bountiful Mazda. More
SHOPPED THE INTERNET AND THIS IS THE ONLY DEALER THAT RESPONDED BACK TO ME WITH THE RIGHT ANSWERS. I WENT TO THE DEALERSHIP AND NOTHING CHANGED. I GOT THE EXACT CAR I WANTED FOR A FAIR PRICE AND THE STA RESPONDED BACK TO ME WITH THE RIGHT ANSWERS. I WENT TO THE DEALERSHIP AND NOTHING CHANGED. I GOT THE EXACT CAR I WANTED FOR A FAIR PRICE AND THE STAFF WAS VERY HELPFUL. THANKS GUYS More
Offered way below trade for my car. Then they tried to throw the "well this is what your car goes for at auction" scam at me. They would NOT budge one penny on the price of the vehicle I wanted. Would NOT throw the "well this is what your car goes for at auction" scam at me. They would NOT budge one penny on the price of the vehicle I wanted. Would NOT let me take any paperwork to the bank other than a plane sheet written in a Sharpie pen. Said it was best to finance through them. Yeah xxx right. So they can mark up my interest another 8 percent from what they got financed for?? I walked away, and as soon as I did the price of the vehicle went up 800 dollars in their advertisments!!!! I expected much more from an actual dealership. Very disappointed. Gold chains, hairy chests, hawiian shirts. Nough said. DO NOT GO HERE. More