Boulder Chrysler Dodge Ram - Service Center
Boulder, CO
80 Reviews of Boulder Chrysler Dodge Ram - Service Center
I had to get electrical work for trailer hitch. They were very quick and too the time to call the hitch dealer to get correct specifics. Very professional were very quick and too the time to call the hitch dealer to get correct specifics. Very professional More
Jeff worked well to communicate with me and to set up an appointment to get my recalls completed they were done in a day as promised and I’m very satisfied appointment to get my recalls completed they were done in a day as promised and I’m very satisfied More
The service associate Steven was great! I have Chrysler extended warranty and rental car is part of the deal. Frankly, Enterprise Rental Car that Boulder Chrysler uses sucks! Lastly, my brake warning light extended warranty and rental car is part of the deal. Frankly, Enterprise Rental Car that Boulder Chrysler uses sucks! Lastly, my brake warning light came back on within 15 minutes while driving after vehicle was serviced for a 24 hr stay for the same issue. As I visit the Rocky Mountains with brake light on it made me nervous even though dealership said vehicle is OK to drive. More
Took my truck in here twice. First time was quoted $150 for the diagnosis and when I show up, surprise it's $450. Second time I was quoted $390 for a new PCM. Come to pick it up and it's now $950. "Because for the diagnosis and when I show up, surprise it's $450. Second time I was quoted $390 for a new PCM. Come to pick it up and it's now $950. "Because they read they thought a 7 was a 2". Now I've been sitting here for the past 45 mins as they remove the new PCM and put back in the bad one since they won't honor the quote. Kinda raunchy place and unorganized. Took them 15 mins just to find my invoice. Won't be coming back. More
Boulder dodge has been so helpful with my dodge and trailer and canapy relocation Tyler came to Help us on sight was so helpful And Justin did great with AAA trailer and canapy relocation Tyler came to Help us on sight was so helpful And Justin did great with AAA More
Impressed with this Dealership’s action to catch up on recalls and warranty work. Was able to bring in multiple trucks that have had recalls for over a year and now they are caught up. Service rep was gre recalls and warranty work. Was able to bring in multiple trucks that have had recalls for over a year and now they are caught up. Service rep was great to work with and very helpful. More
Service Department - avoid at all costs We brought our Dodge Ram 2009 in for repairs. Among other costly repairs, we asked for a new cover for the passenger door window switch and after A We brought our Dodge Ram 2009 in for repairs. Among other costly repairs, we asked for a new cover for the passenger door window switch and after ADMITTING they damaged the switch they replaced the switch and charged us $235. When they couldn't get the switch cover, we were told to attach the damaged cover with duct tape! When we complained about this, they offered a free oil change on our next visit. The service manager is full of shifty reasons and explanation for a week long delay alternately claiming we ASKED for the switch to be replaced, after previously admitting they accidentally broke the switch themselves. STAY AWAY FROM THIS PLACE. More
TOTAL SCAM TERRIBLE! Will scam you out of your money! Took my 2002 van in to look at the breaks. I noticed a burning rubber smell coming down the mountain TERRIBLE! Will scam you out of your money! Took my 2002 van in to look at the breaks. I noticed a burning rubber smell coming down the mountain (turns out I was riding my breaks too hard, always use engine breaking on big hills!) They claimed my break calipers were seized and that had in turn ruined my rotors, break pads, master cylinder, and required my breaks to be recalibrated. they quoted me at $2300 to fix it all. I had just replaced the break pads and rotors 1 month prior to this incident and thought that it was very hard to believe that this was true. I then took my van to 2 separate mechanics and both of them said that there was NOTHING wrong with the break system at all. To add insult to injury i specifically asked them to lock the vehicle or keep in inside when not actively working on it as I had valuables in the vehicle. When I went to pick up the vehicle it was unlocked and parked outside less than 30 minutes before closing. Had I not gotten the vehicle that day it would have sat outside UNLOCKED all night long. Van is currently running perfectly fine with breaks working. DO NOT DO BUSINESS HERE! More
Asked Jeremy to take a look at my Dodge Challenger Hemi and he provided quick, professional feedback at a fair price. I will continue to do business with Boulder Dodge thanks to him and my original purchas and he provided quick, professional feedback at a fair price. I will continue to do business with Boulder Dodge thanks to him and my original purchase there. Thanks Jeremy and Mark. More
Won't honor coupons from their own website Called for an oil change and was told they stopped offering the 3 pack deal "2 or 3 years ago". I just used their own site and had the coupon emailed Called for an oil change and was told they stopped offering the 3 pack deal "2 or 3 years ago". I just used their own site and had the coupon emailed to my address. Snotty service writer, just wanted to get off the phone. Seems to be right in line with the other reviews posted here. More