
Boulder Chrysler Dodge Ram
Boulder, CO
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Repairs are made up and charges are excessive My history Boulder Dodge goes back many years. I have bought three vehicles off of their lot over the years when they were Valley Dodge before they mo My history Boulder Dodge goes back many years. I have bought three vehicles off of their lot over the years when they were Valley Dodge before they moved to their current location. I think we all know that things are usually look a bit more expensive at dealerships and we have to be cautious, but I felt like I was always treated fairly. In the last couple of years of been purchasing oil change cards that are good for four changes and a service check. In the past, they've come up with a big, expensive list of things that needed work. I have have taken most recommendations to other places and found that I could get the work done cheaper are even that the work wasn't even needed. So still, I am going there for oil changes until recently. I went in and I had some noise in my front in suspension and I asked them to take a look at it. They could not do it at that time because of a shortage of personnel. They still change the oil and made a service check Two weeks later I had an appointment to check the suspension (I had previously taken it to another place and they said there's nothing wrong with the front in suspension), but I wanted to take it there to make sure. Once the Dodge guys got a hold of it again they came up with about $3600 project, even adding things onto the potential bill that were listed as okay two weeks before. They gave me a bill for looking for $140 which I paid. They had also added that I needed a brake job, which turned out to be not necessary, and they took that off of the $3600 quote because Jeremy realized that I had been in two weeks before and everything had been rated is okay. Sunday, one of my friends commented that if they don't give you a written signed form on what the price will or they are limited to $75 charge which I would have paid. When I went in there to complain about that they refunded my money and told not to come back again and lied about telling me that they had told me what the fee would be. That was an outright lie and was repeated over and over again. I the end when they tell me I would never come again, I didn't have to say that yes I agree, you didn't have to say that. I had taken the vehicle now to two other places that told me that there is nothing wrong with the front suspension and that could have the work done and although not necessary and there were no charges for the examinations. It might improve the sound quality of my suspension, but it would be less than half the price of a quoted. Boulder Dodge did return my$140, lied about what was said and offered. I have learned my lesson with Boulder Dodge. More
$5000 to fix a car I bought a week ago We purchased a car here a week ago, it started making a squeaking sound a day after we purchased it. As the days went on it became a loud clanking sou We purchased a car here a week ago, it started making a squeaking sound a day after we purchased it. As the days went on it became a loud clanking sound. I brought it in to a local shop to find out it needs all new front end ball joints, control arms, upper and lower, tie rod ends and suspension. We can not get a call back from the dealership and are now looking at over $5000.00 in repairs. Stay away from this dealership!! More
Bought a new power wagon I loved working with Chis V at Boulder Ram. Great experience with no pressure. I would use them for my next truck or car. Friendly nice people I loved working with Chis V at Boulder Ram. Great experience with no pressure. I would use them for my next truck or car. Friendly nice people More
Dwight was great, all others were well below average. Manage Dwight was great. All others were not responsive and hard edged. I had to call twice to make offers, and they didn’t respond until I called twice. Th Dwight was great. All others were not responsive and hard edged. I had to call twice to make offers, and they didn’t respond until I called twice. The vehicle was on their lot 90 days and was a fair opportunity but seemed they were waiting for the “sucker” to come along. Best of luck. If you go to Boulder Dodge, ask for Dwight. Young, but great instincts and wanting the best for the buyer and seller. More
Worst car purchase ever Tony was terrible, new high end truck, delivery dirty, not even a thank you or introduction to service department. Will never go back! Sales manager d Tony was terrible, new high end truck, delivery dirty, not even a thank you or introduction to service department. Will never go back! Sales manager didn’t introduce himself or even say thank either. More
Terrible. Go elsewhere like Longmont Dodge Performed major repair and left crucial components incomplete - like not attaching the gas line to the tank! Promised reimbursement, which never came Performed major repair and left crucial components incomplete - like not attaching the gas line to the tank! Promised reimbursement, which never came in the mail, so I am compelled to warn other potential victims. More
Purchase of 2018 Ram Rebel Tony was great when I was considering buying my first truck. He was very knowledgable and answered all my questions. Got a great truck for a great p Tony was great when I was considering buying my first truck. He was very knowledgable and answered all my questions. Got a great truck for a great price I would highly recommend Boulder Chrysler Dodge Ram! More
Great Experience I worked with Dwight. He was very helpful at getting me into my dream Jeep. He was very friendly and love pressure. I would highly recommend him. I worked with Dwight. He was very helpful at getting me into my dream Jeep. He was very friendly and love pressure. I would highly recommend him. More
Consistent & High Standard Been coming here for a number of years now - have traveled and been to other service department dealerships as far as South Florida and every time I w Been coming here for a number of years now - have traveled and been to other service department dealerships as far as South Florida and every time I was in another state getting my truck serviced, I'd wish they were Boulder Ram. The standard of care is extraordinary and consistent. They genuinely care about their clients. It shows. More
Bad service Bad Service at first I didn’t want to buy the car because the locks was not working and then the sales manager said he fix it so we bought the car a w Bad Service at first I didn’t want to buy the car because the locks was not working and then the sales manager said he fix it so we bought the car a week later the lock stop working we bought warranty on the car and it didn’t even cover these guys just want your money stay away from this place .... More