Boucher Volkswagen Marketplace of Franklin - Service Center

I was greeted in a friendly professional manner. They listened to my requests and got my car back to me in the time promised. I felt well cared for. listened to my requests and got my car back to me in the time promised. I felt well cared for. More

Got a quote for 363 dollars worth the work I needed done on my passat 63 dollars more then midas. Total came too 390 something on my passat 63 dollars more then midas. Total came too 390 something More

I brought my car in for rattling coming from the window control on the front driver side. They ordered a part for my car and I brought my car back when the part came in. After it was "repaired" I still had control on the front driver side. They ordered a part for my car and I brought my car back when the part came in. After it was "repaired" I still had the same issue, I don't think anyone tested the car to see if the issue was resolved. I did have a great experience when I purchased my video earlier this year. More

Got everything done that wanted and they did all their checks and let me know I needed new rear brake pads after I had them rotate my tires checks and let me know I needed new rear brake pads after I had them rotate my tires More

Had an oil change and 2 recalls done in a Timely manner while I waited. Was told it could be a couple hours and ended up being just over 1 hour while I waited. Was told it could be a couple hours and ended up being just over 1 hour More

Good service experience on my old VW. I was glad to see parts for a vehicle as old as mine are still available to repair my car. parts for a vehicle as old as mine are still available to repair my car. More

Took my 2020 in for first oil change and tire rotation. Got oil on my engine cover, oil all over my filter cover, and all over my splash shield. That’s not the worst part though they scratched my rims!! Lu Got oil on my engine cover, oil all over my filter cover, and all over my splash shield. That’s not the worst part though they scratched my rims!! Lube techs really know what they’re doing!!! My lugnut covers were half way on. I had to push them in myself. Best believe I’m getting new rims. I will be in on Monday for new rims, new engine cover and new splash shield. Thank you for the worst service I’ve ever had. I’m better off doing it myself. More

This dealership really exceeded my expectations! I found it to be exceptionally clean which is so important during these times. I felt confident knowing they were taking their time to make their guests feel it to be exceptionally clean which is so important during these times. I felt confident knowing they were taking their time to make their guests feel comfortable. Everyone was so warm and welcoming during my visit. And, I appreciated how efficient everyone was! I highly recommend! More

I really enjoy the experiences I have at Boucher Volkswagen. They are always friendly, courteous, knowledgeable and fast. It’s why I continue to choose them for service and sales. Volkswagen. They are always friendly, courteous, knowledgeable and fast. It’s why I continue to choose them for service and sales. More

It all started at the front with your AWESOME service representative Jason. So knowledgeable! I asked Jason about some of the issues with my 2017 were so he recommended a fuel line flush with the the iss representative Jason. So knowledgeable! I asked Jason about some of the issues with my 2017 were so he recommended a fuel line flush with the the issues of the turbo car-boning up. We discussed snow tires and his customers like them so I’ll be back. More